School Partnership Program Coordinator

Job Number: 10368

External Description:

Role Summary

The School Partnership Program Coordinator supports Carrier’s national effort to build and sustain long-term relationships with vocational schools, trade programs, and community colleges offering HVAC/R education. The role ensures that Carrier’s “Tech Ambassador” engagement model runs smoothly coordinating school visits, tracking commitments, and helping local offices deliver consistent, high-quality support through guest lectures, advisory board participation, career events, equipment donations, and other workforce development initiatives. The coordinator is responsible for maintaining program stability, driving accountability across participating Carrier offices, and ensuring that each school partnership remains active, valuable, and sustainable.

Key Responsibilities

Program Coordination & Stability

Maintain the overall structure, cadence, and operational consistency of Carrier’s school partnership program.
Serve as the central point of contact for internal teams and external school partners.
Monitor program health, identify risks or gaps, and recommend improvements to strengthen long-term sustainability.

Scheduling & Engagement Management

Coordinate and schedule school visits by local Carrier Commercial Service teams acting as Tech Ambassadors.
Ensure each visit aligns with school needs and Carrier’s program objectives (guest lectures, info sessions, lab demos, etc.).
Track participation in advisory boards, career fairs, job fairs, and other school-driven events.

Tracking & Accountability

Maintain detailed records of commitments made to each partner school, including frequency of visits, event participation, donations, and training support.
Develop simple reporting tools or dashboards to track progress against commitments.
Drive accountability with local Carrier offices to ensure timely follow-through and consistent engagement.

Partnership Sustainability

Support the development of long-term, mutually beneficial relationships with HVAC/R programs.
Coordinate equipment, software, and training material donations in partnership with internal stakeholders.
Assist in managing scholarship opportunities and other student-focused initiatives.
Gather feedback from schools and internal teams to continuously refine the program.

Communication & Collaboration

Work closely with regional leaders, service managers, HR, and technical training teams to align partnership activities with workforce development goals.
Prepare communication materials, visit summaries, and program updates for leadership.
Represent Carrier professionally in interactions with educators, administrators, and students.

REQUIRED QUALIFICATIONS:

High School Diploma or GED
3+ years of experience in program coordination, community engagement, workforce development, or education partnerships.
3+ years of experience with project-management skills and the ability to manage multiple commitments across regions.

PREFERRED QUALIFICATIONS

Bachelor’s Degree
Excellent communication and relationship-building abilities.
Comfort working with cross-functional teams and driving accountability without direct authority.
Familiarity with HVAC/R industry or technical education environments is a plus.
Proficiency with scheduling tools, CRM or tracking systems, and basic reporting.
Consistent delivery of Carrier’s commitments to partner schools.
High engagement and satisfaction from both school partners and local Carrier offices.
Clear, reliable tracking of activities, outcomes, and program impact.
Growth in student awareness of Carrier career pathways and increased talent pipeline strength.
Sustainable, repeatable processes that support long-term partnership expansion.

Job Number: 30205116

Community / Marketing Title: School Partnership Program Coordinator

Location_formattedLocationLong: North Carolina, US