Sales Onboarding & Enablement Manager

Job Number: 10893

External Description:

About This Role
We are seeking a highly organized, collaborative, and results-driven Sales Onboarding & Enablement Manager to design and lead a best-in-class onboarding experience for new sellers. This role is responsible for accelerating seller productivity by creating structured onboarding programs, delivering enablement initiatives, and partnering closely with sales leaders to ensure new hires have the knowledge, tools, and confidence to succeed.

The ideal candidate is passionate about developing people, simplifying complex processes, and using data to continuously improve the new seller experience. This role plays a critical part in reducing ramp time, improving retention, and driving consistent sales performance.

Key Responsibilities

New Seller Onboarding

• Own and continuously improve the end-to-end onboarding experience for all new sales hires.
• Develop structured 30-, 60-, and 90-day onboarding and ramp plans with clear milestones and expectations for the first year.
• Ensure new sellers complete onboarding requirements and achieve defined readiness milestones.
• Create an engaging onboarding experience that builds confidence, capability, and connection to the organization.

Sales Enablement & Training

• Deliver training on core sales systems, tools, and internal processes.
• Train new sellers on:
  • CRM and sales technology platforms
  • System organization and workflow best practices
  • Service Agreement accounts and quota assignments
  • Sales Incentive Compensation (IC) Plan
  • Sales process, methodology, and the business rationale behind each stage
  • Dashboard navigation and performance reporting
• Reinforce operational excellence through effective organization and time management practices.

Seller Productivity & Performance

• Design and manage seller ramp-up plans that accelerate time to productivity.
• Define onboarding KPIs, success metrics, and expected deliverables for each stage of onboarding.
• Monitor onboarding progress and proactively identify sellers needing additional support.
• Develop tools, playbooks, checklists, and learning resources that enable consistent execution.

Coaching & Manager Enablement

• Partner with sales managers to support successful onboarding and seller development.
• Provide managers with regular feedback regarding new hire progress, readiness, strengths, and development opportunities.
• Coach leaders on onboarding best practices and strategies to improve seller engagement and performance.
• Facilitate regular onboarding check-ins and alignment sessions.
• Analyze trends and recommend improvements that enhance onboarding effectiveness.
• Continuously refine onboarding content, processes, and learning experiences based on business needs and participant feedback.

Required Qualifications  

• High School Diploma or GED with 5 years of experience in Sales Enablement, Sales Operations, Learning & Development, Sales Training Or Bachelor's Degree with 3+ years of experience in Sales Enablement, Sales Operations, Learning & Development, Sales Training.
• 3+ Years of Experience using dashboards and KPIs to measure program effectiveness.
• Ability to travel up to 25% Domestically

Preferred Qualifications

• Strong knowledge of sales processes, CRM systems, sales technology, and performance metrics.
• Experience creating and refining training materials, onboarding programs, and enablement content.
• Excellent presentation, facilitation, and coaching skills.
• Strong project management and organizational abilities.
• Ability to influence without direct authority and collaborate across Sales, Operations, HR, and Leadership.
• Experience supporting high-growth or enterprise sales organizations.
• Familiarity with sales compensation plans and quota management.
• Experience with sales enablement platforms and learning management systems.
• Background in change management and instructional design.

Job Number: 30210888

Community / Marketing Title: Sales Onboarding & Enablement Manager

Location_formattedLocationLong: North Carolina, US