Commercial HVAC Service Account Manager - Denver, CO
Job Number: 11428
External Description:
About This Role
As a Commercial Service Account Manager, you will be responsible for growing Carrier Commercial Service by identifying, developing, and advancing opportunities across service agreements, repairs, modernizations, controls, digital solutions, rentals, and other lifecycle-based offerings. This role is ideal for a high-energy, customer-focused sales professional with strong knowledge of commercial HVAC equipment and systems, the ability to understand customer business priorities, and the discipline to convert technical needs into measurable business outcomes.
The successful candidate will build trusted advisor relationships with customers by helping them optimize the performance, reliability, sustainability, and lifecycle value of their building assets. This individual will connect Carrier services and solutions to outcomes that support capital renewal planning, reduce operating expenses, improve equipment uptime, and minimize operational risk.
Role Location
This role will predominantly be out in the field with customers and based in Denver, CO.
This Role Offers
Lucrative Earnings & Vehicle Program: Lucrative commission plan paired with a company car program (stipend/mileage reimbursement or dedicated vehicle).
Comprehensive Support & Training: Access specialized technical sales training and dedicated lead generation programs to drive both new acquisitions and account growth.
Global OEM Backing: The strength and resources of an industry-leading global OEM, paired with an experienced local support team.
Career Advancement: Structured development paths built to advance your career into leadership or other business areas
Key Responsibilities
Strategic Account Planning & Growth: Develop territory plans, expand relationships with new and existing clients, and present at customer seminars to generate high-value opportunities.
Pipeline & CRM Management: Track all sales activities, prioritize high-impact leads, and accurately manage your pipeline within the CRM to consistently hit annual targets.
Consultative Closing & Renewals: Assess customer buying stages to deliver tailored proposals, secure timely bookings, and negotiate service agreement renewals.
Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernizations)
Create and maintain Sales Territory and Account plans where necessary
Present at customer seminars to develop new and existing customer relationships and opportunities
Promote Carrier value proposition linking customer objectives to Carrier solutions
Utilize CRM to manage customer interactions, activities, and opportunity pipeline
Experienced seller in attracting new customers as well as building share value with existing customers
Ability to seek out and access new service agreement opportunities both with existing customers and new prospect customers
Ability to seek out or respond to repair opportunities
Establishing and building credibility with knowledge of Carrier products/solutions
Strong ability to develop and sustain customer relationships
Clearly articulate the value of Carrier’s value offerings and how they map to the customers’ needs
Ability to detect the Customer’s buying stage and adjust selling accordingly
Effective presentation and communication skills
Prioritize on best opportunities
Responding to the customer requirements in a timely manner
Gaining the booking/order in a timely manner
Ability to consistently achieve sales metrics and Annual Targets
To effectively negotiate service agreement renewals when required
Required Qualifications
High School Diploma or GED
2+ years of commercial HVAC sales experience, commercial HVAC service contractor experience, technical sales, sales engineering, or account management experience in HVAC, building systems, mechanical services, controls, or energy services
Ability to lift/carry 20 lbs., climb ladders/stairs, and work safely around rooftops, mechanical rooms, and elevated platforms as required
Valid driver’s license and ability to meet company driving requirements, where applicable
Preferred Qualifications
Expert in Sales, HVAC, Building Automation, and/or controls knowledge
Experience selling into the BAS/HVAC Controls Industry
Bachelor’s degree in Business, Engineering, Construction Management, Facilities Management, or a related field
Demonstrated success selling directly to end-user customers in commercial HVAC, mechanical services, controls, building technologies, facilities, energy services, or related technical environments
Experience selling service agreements, planned maintenance, repairs, modernization projects, controls, digital offerings, or lifecycle solutions tied to operational and financial outcomes
Ability to create trusted advisor relationships with customers by understanding business objectives, facility priorities, asset conditions, budget drivers, and risk factors
Sales at Carrier
Lucrative Commission Plan Structure with unlimited potential
Company Car Program including monthly stipend and mileage reimbursement or company vehicle program
Technical Sales Training Programs
Lead Generation Programs focused on identifying and supporting sellers in customer engagements and expanded selling opportunities
Balance of Account Management and New Customer Engagement
Strength of an experienced local team backed by the resources of a global leader and Original Equipment Manufacturer (OEM)
Development path for Sellers to skyrocket their career into other areas within the business
Job Number: 30213922
Community / Marketing Title: Commercial HVAC Service Account Manager - Denver, CO
Location_formattedLocationLong: Colorado, US