Data Center Business Operations Coordinator

Job Number: 11761

External Description:

About this role

Carrier Climate Solutions Data Center Business Operations has an opportunity for a Business Operations Coordinator.

The Business Operations Coordinator supports the Data Center (DC) team in Edmonton, AB by executing operational processes and assisting with daily management tasks to ensure high-quality service delivery and exceptional customer experience. Reporting to the Business Operations Supervisor, the coordinator works closely with Business Operations Generalists, master schedulers, and project managers to help maintain smooth operations, accurate records, and compliance with Carrier policies. 

This is an onsite role outside of Edmonton, AB.

Key Responsibilities

• Create cases, open jobs, and dispatch work orders in coordination with team supervisors.
• Monitor project timelines, track task progress, and provide backup coverage for the master scheduler.
• Order parts, process purchases, handle goods receipts, and manage invoices per company standards.
• Reconcile accounts, match Procard transactions, complete cost transfers, and process credit requests.
• Execute client billing for completed billable work and submit warranty claims.
• Ensure compliance with safety standards, COI requirements, audit controls, and regulated material procedures.
• Track team KPIs, operational cadence metrics, and report trends or risks to management.
• Coordinate teamwork schedules to maintain continuous customer support and review project outcomes.

Basic Qualifications

• Bachelor’s degree with 2+ years of experience in scheduling, operations, or project coordination; OR
• Associate’s degree with 4+ years of experience in scheduling, operations, or project coordination; OR
• High School Diploma or GED and 6+ years of experience in scheduling, operations, or project coordination. 

Preferred Qualifications

• Experience supporting teams or working within a team environment. 

• Knowledge of enterprise software (Salesforce, ServiceMax, SAP S/4Hana, etc.) 

• Organizational and time management skills
• Manage multiple priorities and collaboration and adaptable skills. 

• Effective English communication written and verbal skills

• Proficiency in Microsoft Office Suite, especially Excel and Word. 

Additional information

• Must have unrestricted authorization to work in Canada.
• No visa sponsoring available 

Job Number: 30218049

Community / Marketing Title: Data Center Business Operations Coordinator

Location_formattedLocationLong: Alberta, CA