Strategic Account Manager

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Job Number: 12109

External Description:

About the Role

Carrier is looking for a Senior Strategic Account Management professional to join our growing team! This person will implement strategic account management strategies, communicate with, and influence internal and external customers and sales leaders. The candidate will need experience with sales proposals and strategies as well as improving strategic account management policies and processes by implementing innovative solutions.


Role Responsibilities

  • Drive territory growth through market analysis, strategic account targeting, and execution of sales plans
  • Manage relationships with multi-state and multinational retail partners across North America
  • Influence project specifications and design standards to secure direct and indirect sales opportunities
  • Utilize procurement agreements and strategic sales programs to expand equipment, service, and controls revenue.
  • Lead retail sales channel activities and coordinate resources to maximize customer engagement and sales performance
  • Collaborate with Commercial Sales, Service, and Controls teams to strengthen Carrier's market position and deliver integrated customer solutions
  • Track project pipelines and maintain proactive communication with customers and internal stakeholders.
  • Ensure Salesforce data integrity and maintain detailed customer and project records
  • Provide technical and product training to customers and partners

Required Qualifications

  • Bachelor's degree
  • 5+ years of experience in the HVAC industry
  • 3+ years of commercial sales experience

Preferred Qualifications

  • Bachelor's degree in business, engineering or any related field
  • Advanced knowledge of related disciplines within work area and able to identify links and potential impact on projects, programs and systems
  • Requires expert to mastery knowledge obtained through advanced education, combined with experience

Job Number: 30221792

Community / Marketing Title: Strategic Account Manager

Location_formattedLocationLong: New York, US