Sales Account Manager

Job Number: 12111

External Description:

About the Role

Carrier is currently seeking a high energy, motivated Sales Account Manager to join our sales team. The ideal candidate will have experience in the market and sell the Carrier Applied and Industrial HVAC portfolio. This person will provide products and solutions to current and potential customers within our Northeast Coast territory. We have an experienced sales team and staff that can provide the proper training and support, as needed, for the right individual.

Role Responsibilities

• Develop and maintain strong relationships with key customers, including Mechanical Contractors, Consulting MEP firms, and Facility Owners and Developers across markets such as K-12 school districts, higher education institutions, healthcare systems, and commercial enterprises.
• Manage and expand an assigned territory by growing existing accounts and cultivating new business opportunities. Drive customer engagement through strategic relationship building, product promotion, industry trade shows, marketing events, and educational programs that support Carrier's market presence.
• Achieve or exceed annual sales, gross margin, and market share objectives established by management.
• Prepare equipment takeoffs, quotations, and technical proposals while supporting bid-day activities and competitive opportunities.
• Lead sales opportunity for follow-up efforts, negotiate and close business, and ensure a seamless customer experience throughout the sales cycle.
• Support post-sale activities, including submittal preparation, order entry, project coordination, and customer communications to ensure successful project execution.
• Collaborate with internal and external stakeholders to manage project milestones, equipment delivery schedules, accounts receivable, and cash collection activities.
• Maintain a high level of customer satisfaction by serving as a trusted advisor and ensuring timely resolution of project and account-related issues.

Required Qualifications

• High School Diploma or GED
• 3+ years of technical HVAC sales experience
• Valid driver's license

Preferred Qualifications

• Bachelor's degree in mechanical engineering or a discipline.
• Experience in sales, engineering, or account management experience.
• Knowledge of HVAC systems, applications, and design methodologies.
• Strong interpersonal, communication, and customer relationship management skills.
• Advanced proficiency with Microsoft Office applications.
• Excellent organizational skills and attention to detail.
• Ability to work independently and collaboratively in a dynamic, results-oriented environment.
• PE certification preferred; LEED AP accreditation considered an asset.

Job Number: 30221790

Community / Marketing Title: Sales Account Manager

Location_formattedLocationLong: Virginia, US