Service Contracts Business Development Manager

Apply

Sign up to receive career updates before completing the application

Note: You will complete the application on the next page


Skip & Continue

Job Number: 2620

External Description:

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About This Role

We are seeking a Service Contracts Business Development Manager experienced in building and growing ongoing business with existing customers, working closely with corporate sales, our dealer network, and direct customers. In concert with the regional sales teams, develop and execute sales strategies to retain existing customers and provide additional value over their asset lifecycle. Apply advanced knowledge of industrial or technical sales and business development to provide one-stop lifecycle solutions to customers within Carrier's BluEdge service platform. Analyze and interpret customer needs to tailor service programs specific to customers asset lifecycle goals and application needs, as well as broader programs to benefit additional customers.

Key Responsibilities

  • Collaborate with program managers to develop, refine, and commercialize service contract offerings to meet/exceed customer needs.

  • Drive business growth and expansion working with regional sales and dealer network for service contract opportunities.

  • Advise, coach, and assist sales channels in their sales pursuit activities.

  • Provide input to leadership team on service contract growth strategy.

  • Develop and maintain a strong relationship with customers, dealer network, and internal stakeholders to drive service contract growth.

  • Participate in creation of sales and marketing support tools, and provide training as needed.

  • Collaborate with the marketing team to develop specific marketing/promotion programs.

  • Solve problems and make recommendations for improvements as they arise.

Required Qualifications

  • Bachelor's Degree

  • 4+ years of sales and/or business development experience in an industrial or technology field

Preferred Qualifications

  • Bachelor’s degree in business, technical field, or engineering discipline

  • Experience with Salesforce CRM & CPQ.

  • Proficient in Microsoft Suite

  • Experience with MS Office applications (Excel, PowerPoint) and PowerBI

  • Excellent written and verbal skills

  • Possess a growth mindset and a customer focused approach.

  • Selling and problem-solving skills

  • Ability to build relationships and influence internally and externally

  • Enthusiasm toward and ability to solve problems.

  • Knowledge of how to present ideas and strategies clearly to diverse audiences, leadership, and decision makers, with a track record of successful commercialization.

  • Comfortable and able to travel to meet business needs.

  • Experience in transportation segment, preferably commercial trucking or an adjacent industry

  • Ability to quickly learn and multitask.

#LI-Hybrid

#LI-Remote

RSRCAR

#REF

Job Number: 30114662

Community / Marketing Title: Service Contracts Business Development Manager

Location_formattedLocationLong: New York, US