HVAC Controls Field Service Manager

Job Number: 2646

External Description:

Responsibilities:

• Performs on-site services for new and existing clients, which may include equipment servicing and equipment upgrades.
• Troubleshoots technical problems and issues and recommends actions to company or customer representatives. Assesses product needs in accordance with customer specifications.
• Acts as the expert in product knowledge/subject matter expert and performs diagnostic procedures.
• Interprets test information to resolve design/system-related problems and ensure continuous improvement.
• Communicates technical information to technical/non-technical stakeholders that may include senior management and meets customers daily or as required to ensure high levels of customer satisfaction.
• Keeps customer informed on the nature of service provided or outstanding issues and recommends system enhancements, upgrades, or repairs.

Required Qualifications

• Highschool Diploma or GED
• 4+ years HVAC industry experience with at least
• 4+ years’ project management experience required
• Must be willing to travel

Preferred  Experience:

• PMP Certification (preferred)
• Bachelors Degree in Engineering or Busniess Administration
• Strong teamwork and leadership abilities.
• Demonstrated ability to work independently or as part of an integrated project team.
• Demonstrated ability to multi-task with strong organizational skills and prioritize both daily issues and long-term projects.
• Demonstrated ability to act strategically and tactically to support successful project completion.
• Strong customer focus.
• Strong interpersonal skills and ability to lead teams.
• Strong written and verbal skills.
• Strong computer skills, including skill in Microsoft Office applications and the ability to learn new software.
• Strong organizational, planning, analytical and problem-solving skills.
• Expresses ideas effectively to establish oneself as a credible and impactful leader.
• Adjusts personally to high pressure, rapidly changing business conditions and uncertain business environments.
• Drives obligations to closure with precision to benefit the organization and every constituent.

RSRCAR  

#LI-OnSite

Job Number: 30115302

Community / Marketing Title: HVAC Controls Field Service Manager

Location_formattedLocationLong: