Application Engineer (HVAC)
Job Number: 4348
External Description:
Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.
About this role
Carrier has an opportunity for an Application Engineer to join the Charlotte, NC team supporting our commercial product portfolio including water source heat pumps, room fan coils, air terminals, unit ventilators and vertical packaged systems.
As an Application Engineer, you will work closely with the product manager, our sales teams, and a cross functional product team to support our company’s customers. Are you focused, driven, and passionate about innovating and developing improving products and systems? Are you willing to work in a dynamic work environment, communicate effectively with your partners, and be able to raise issues openly? Come and join the ranks of one of the world's most respected, fast-growing, and creative companies
Key Responsibilities
Support the sales of assigned products by providing accurate and timely responses to presales inquiries and by assisting with equipment selections by reviewing specifications, design documents, equipment schedules, and application criteria
Create, maintain, and update technical sales material, including product data, technical manuals, product bulletins, marketing brochures, application guides, technical presentations, and sales presentations
Perform presentations of sales and training material at sales offices, customer events, industry gatherings, and through webinars and recorded sessions
Process customer engineered to order (ETO) request by working across multiple disciplines to review, document, and generate pricing for customer requests
Work with product managers to perform competitive and market analysis, collect sales office and customer feedback for assigned products. Assist with planning and implementing product updates, new product releases and provide critical input for the development of product roadmaps
Maintain selection software and pricing systems, work across multiple disciplines to implement corrections, updates, and new product releases in the selection software and pricing systems
Required Qualifications
Bachelor’s degree
2+ years of HVAC product experience
Preferred Qualifications
BS degree in Mechanical Engineering
Experience with one or more of the following is preferred; vertical packaged units (VPAC), water source heat pumps (WSHP), room fan coils, unit ventilators, air terminals, building automation and control of HVAC equipment.
Product marketing experience in a technical environment
Excellent written and verbal communication. Ability to communicate technical information to both technical and non-technical stakeholders
Technical understanding of HVAC systems, including system design, building and energy codes, system operation, refrigeration systems, fans, electrical and control systems, and psychometrics
Well-developed analytical thinking, critical thinking, problem-solving skills. Ability to collect and analyze data, identify trends, develop conclusions, and propose solutions
Strong interpersonal skills, including active listening, teamwork, responsibility, dependability, flexibility, motivation, respect, and patience
Proficient in Microsoft Office, including Outlook, Word, PowerPoint, and Excel.
Competency in business fundamentals, strong math skills, experience with SAP
Well-developed organizational skills, ability to multi-task in a fast-paced environment, ability to prioritize and self-direct with multiple activities and projects
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Job Number: 30135876
Community / Marketing Title: Application Engineer (HVAC)
Location_formattedLocationLong: North Carolina, US