Senior Field Service Supervisor

Job Number: 4808

External Description:

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role:

At Carrier we make modern life possible by delivering groundbreaking systems and services that help buildings, homes and the cold chain become more healthy, safe, sustainable, and intelligent. Our global team of dedicated employees continues to set industry standards by pursuing the latest research and developments to improve the lives of our customers. We’re constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in HVAC and refrigeration.

At Automated Logic, we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets.

As a Senior Field Supervisor, you will be essential to the ALC business though guiding and overseeing Field Engineers. We are looking for someone who can motivate their employees to grow and foster a positive team morale, dedicated to providing our customers with the best products and services. You will plan and set goals for your team, solve difficult problems, explain policies and procedures, and collaborate with other departments on processes.

Key Responsibilities:

• Manage field engineers through training, scheduling, and performance reviews.
• Ensure team is optimizing their time on projects and properly entering billing hours.
• Ensure proper documentation and communication to customers, subcontractors, and department managers.
• Oversee project completion, expenses, and quality control.
• Conduct interviews with potential field engineers.
• Coordinate with Project Managers and Branch Operations Managers to allocate resources and manpower to optimize the completion of projects.
• Complete required documentation for employees and projects.
• Provide technical assistance when needed.

Basic Qualifications:

• High School Diploma or GED
• 6+ years of experience in the HVAC Industry or Associate Degree with 4+ years of experience in the HVAC industry or Bachelor Degree with 2+ years of experience in the HVAC industry
• Valid and current Driver’s License and can be insurable by company’s insurance carrier.
• Capable of climbing ladders or using other lift equipment over 8 feet above grade and capable of lifting items up to 50lbs.

Preferred Qualifications:

• Bachelor’s degree in an engineering, business, or related subject matter.
• 3+ years of experience in HVAC controls, Building Automation, or related industry.
• Proficient in Automated Logic and Phoenix software, such as WebCtrl, SiteBuilder, ViewBuilder, LogicBuilder, or similar software.
• Previous leadership experience and ability to lead and motivate diverse teams.
• Ability to multitask various large and diverse challenges.
• Strong verbal and written communication.
• Proficient in Microsoft 365 applications.

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RSRCAR

Job Number: 30139612

Community / Marketing Title: Senior Field Service Supervisor

Location_formattedLocationLong: Georgia, US