Delivery Assurance Coordinator

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Job Number: 4995

External Description:

  • Works under direct supervision to provide assistance with managing inventory and movement of materials.
  • Checks arriving materials to ensure they match orders.
  • Handles and maintains flow of materials and products in manufacturing areas according to established guidelines.
  • Maintains and updates production and delivery schedules.
  • Responds to basic to fairly complex customer or shipper questions and complaints regarding storage and distribution services.
  • Tracks and traces goods while they are on route to their destinations.
  • Collects and compiles data from contracts, purchase orders, requisitions and other documents to assess supply needs.

  • Specific responsibilities for this position include:
  • Adhere to all safety requirements and wear appropriate (PPE) Personal Protection Equipment 
  • Act as first response to the line for parts not delivered to point of use and determine best ordering method to deliver parts
  • Act as first response to the line for Kits not delivered to point of use and determine best ordering method to deliver parts
  • Flexible in working off-site at the 3PL when needed to drive material flow improvement activities
  • Execute daily walks with the 3PL to ensure parts are picked on time and in point of use when required
  • Perform end of shift review with 3PL to ensure preparedness for the following morning
  • Work with warehouse to ensure delivery of emergency orders
  • Identify trends in parts not delivered to the point of use and work with team to identify root cause
  • Ability to work with multiple priorities of the business
  • Ability to work overtime and beyond 40 hours and weekends when needed to support production
  • Responsible for answering Planning, Warehouse, Production and Engineering inquiries in a timely manner.
  • Weekly logs clean up and updates

  • Desired Skillsets:
  • Ability to organize daily activities and to make quick decisions to support a fast-paced process-oriented operation.
  • Ability to be multi-functional in a stop-and-go operation.
  • Knowledge of parts required for production
  • Ability to work independently offsite at the 3PL to lead continuous improvement initiatives
  • Requirements and Qualifications are but not limited to:
  • Minimum 1 year experience in data entry related work
  • Ability to squat, sit, stand, walk, reach daily and as needed to perform all job functions
  • Must be able to work in a fast-paced environment
  • Must be able to work in a team as well as independently
  •  PC knowledge
  • Must be able to follow procedures, best practices, and report unsafe and unprofessional behavior
  • High School Diploma or Equivalent

Job Number: 30142867

Community / Marketing Title: Delivery Assurance Coordinator

Location_formattedLocationLong: North Carolina, US