Associate Director, Operations and Supply Planning
Job Number: 5248
External Description:
Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.
About this role
The Associate Director leads planning for the North American business and global inventory management strategy for the Edwards Commercial Fire portfolio with a focus on meeting customer requirements to drive business growth. This role is accountable for planning inventory requirements, managing product flow, and ensuring company supply and order fulfilment goals and KPIs are achieved.
The Associate Director will work with sales, product management, engineering, and demand planning teams to understand demand requirements and liaise with suppliers, operations, and distribution to ensure product and resources are in place to meet those requirements. The role is accountable to ensuring customer fill rate, inventory turns, and supplier delivery metrics are achieved. It is critical that this leader communicate, root cause, and recommend solutions to constraints across the supply chain.
This position can be located remotely in the United States. Preferred candidate will sit near Palm Beach Gardens, FL or Bradenton, FL due to travel to the office.
Key Responsibilities
Collaborate and drive alignment with key stakeholders across the business including planning, sales, product management, manufacturing, distribution, transportation, and purchasing to ensure we have the right inventory at the right time in the right quantities to meet our customers’ expectations
Ensure disciplined, robust cyclical supply planning process and procedures are in place and executed against
Sets and monitors inventory levels required to achieve service requirements for manufactured and purchased finished goods based on sku-level forecasts, vendor performance, demand variation and customer expectations
Understand and ensure plans are in place for customer and sales driven events outside of normal demand
Coordinate with product management and demand planning new product introductions and phase outs to optimize revenue and minimize E&O
Coordinate efforts with Strategic Sourcing and Quality to resolve supplier issues and partner with Strategic sourcing in developing programs to mitigate supply chain risks
Communicate to senior management, in advance, potential supply chain interruptions along with possible solutions
Participate in budget development including monthly, quarterly and annual sales projections
Recommend and execute process and system improvements
Provide leadership, communication, coaching, motivation, and recognition of employees to strengthen competencies to optimize team SIPOC and professional growth
Required Qualifications
Bachelor’s degree
10+ years of experience in Demand Planning, Supply Planning, Inventory Management or Supply Chain
Ability to travel 30%
Preferred Qualifications
Experience with procurement and sourcing contracts
Strong understanding of ERP/MRP fundamentals
Demonstrated problem solving skills with the ability to work under pressure
Management and team building experience
Excellent communication skills internally across levels within the organization and externally with customers
Competency in data-driven decision-making
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Job Number: 30145395
Community / Marketing Title: Associate Director, Operations and Supply Planning
Location_formattedLocationLong: Florida, US