Manager, Accounts Receivable

Job Number: 7997

External Description:

As North America’s #1 home fire safety brand, Kidde's mission is to provide solutions that protect people and property from the effects of fire and its related hazards. For more than 100 years, people have relied on Kidde to deliver superior fire detection and suppression.

About this role

Global Residential Fire, a business unit of Kidde Global Systems, is seeking a talented, motivated, and energized Global Accounts Receivable Leader.  The ideal candidate will have experience in driving performance via business partnering with internal and external customers.  The role will manage all Order to Cash activities within Accounts Receivable (AR), with responsibility to deliver organizational KPI’s related to Cash.  Including the management of disputes, service level fines and field destroys for our retail customers.  Reporting to our Accounts Receivable Leader, the candidate will be a data driven, self-motivated, process oriented and results driven individual responsible for leading critical financial activities related to Accounts Receivable for our key customers.

Key Responsibilities

• Management of key customer accounts, including timely collections, cash application and deduction processing.
• Lead team of Order to Cash analysts to improve the customer experience and minimize customer disruption.
• Continuous improvement mindset to identify process optimization to reduce impact to internal and external stakeholders.
• Success in off-shore, on-shore or near-shore people management and the ability to stand up new processes / working models.
• Act as a liaison between customer and internal cross-functional teams (Operations, Sales, and Customer Service) to ensure timely clearing of chargebacks/deductions. 
• Support initiatives around new payment term implementation and credit hold policies
• Supports internal and external audit requirements in relation to AR processes, including process documentation.
• Analyze aged receivables and develop action plan to reduce and deploy key sustainability practices.
• Work with accounting/controllership organization support monthly closing activities by providing inputs on accruals.
• Collaborate with accounting staff and contributes to effective cash flow management.

Basic Qualifications

• Bachelor’s Degree
• 4+ years of experience in Accounts Receivable/Customer Service/Order Management/Accounting Operations
• Must be a US Citizen or Green Card Holder

Preferred Qualifications

• Strong PC skills including Microsoft Office, PowerBI, JD Edwards ERP, HFM
• Excellent communications and interpersonal skills, proven ability to work across all levels and functions.
• Experience working in a retail or consumer packaged goods space
• Customer facing experience, including problem solving, pre-empting potential issues and improving the ease of doing business with the organization.
• Ability to embrace change, re-prioritize workload on demand and still produce high quality output.
• Experience standing up an Order to Cash regional / global processes.
• Self-direction and organization skills critical to achieve month-end reporting deadlines.
• Possess an inherent sense of urgency. Enjoys unforeseen challenges expected in a large, complex AR, Order To Cash (OTC) area;
• Working knowledge of US GAAP a plus

Job Number: 30169338

Community / Marketing Title: Manager, Accounts Receivable

Location_formattedLocationLong: North Carolina, US