Sales Enablement & Proposal Manager – Applied Equipment
Job Number: 8272
External Description:
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.
About This Role:
The Sales Enablement & Proposal Manager is responsible for streamlining and optimizing the sales support functions, ensuring that the sales team has the necessary tools, processes, and resources to win deals efficiently. This role focuses on improving quoting, proposal development, data integrity, and process automation while overseeing a team of sales support specialists.
This position is a process-driven leader who works cross-functionally to improve efficiency, enhance sales workflows, and ensure that proposals are both competitive and compliant. The manager will work closely with sales, operations, and engineering teams to improve turnaround times, data accuracy, and sales effectiveness.
Job Description:
Lead process improvements in sales support functions, reducing bottlenecks in quoting, proposals, and documentation
Standardize quoting and proposal workflows to increase efficiency and accuracy
Ensure quoting & selection data is clean, structured, and actionable for decision-making
Work closely with sales leadership and internal stakeholders to identify gaps and implement automation or technology solutions for efficiency gains
Manage a team responsible for quoting, proposal development, submittals, and RFP processing
Set clear KPIs for response times, win rates, and process adherence to ensure effectiveness
Provide coaching and development opportunities to the sales support team
Partner with sales, engineering & operations, ensuring alignment and support for the field sales teams and customers
Oversee the development of competitive and compliant proposals, working closely with sellers
Implement best practices for quoting and proposal development, ensuring high-quality submissions
Support strategic deal structuring by providing insights into pricing, product selection trends, and customer preferences
Collaborate with marketing or product teams to maintain an updated repository of product documentation, case studies, and sales collateral to enhance proposals
Track key proposal performance metrics, such as win/loss rates, turnaround time, and approval cycle time
Provide data-driven insights and reports to senior leadership to support decision-making.
Ensure that CRM and proposal tracking tools are optimized and updated regularly
Required Qualifications:
High School Diploma OR GED
6+ years of experience in sales operations, inside sales, sales enablement, process improvement, or proposal management
2+ years of people management experience
Preferred Qualifications:
Bachelor’s degree in Business, Sales, Marketing, Engineering, or Operations
Experience managing teams responsible for quoting, proposals, and sales support functions
Strong understanding of sales process optimization and CRM tools (Salesforce preferred)
Problem-solving skills and the ability to streamline complex processes
project management and cross-functional collaboration skills
Prior selling experience
Experience in B2B industries such as HVAC, industrial equipment, or construction-related sales
Familiarity with bid/RFP processes and contract documentation
Knowledge of automation tools, workflow optimization, and sales enablement platforms
Strong understanding of pricing structures and competitive proposal positioning
Experience working with Power BI, Excel modeling, or other sales performance analytics tools
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Job Number: 30184921
Community / Marketing Title: Sales Enablement & Proposal Manager – Applied Equipment
Location_formattedLocationLong: North Carolina, US