Sr Assoc, Tech Prod Training

At Automated Logic, we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets. 

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @carrier 

About This Role 

Carrier is seeking an established Technical Product Training professional to conduct and customize training sessions and maintain contacts with customers, technical organizations and departments. This will include hands-on classroom and virtual demonstrations, development of training aids and materials, and administration of tests following product or module training. 

Key Responsibilities: 

• Provide in-person and virtual online technical product training programs to internal employees, customers and/or field support personnel. 

• Provides technical training that generally includes standard modules and may also include customized components. 

• Develops and updates training aids and materials. 

• Delivers product demonstrations and conducts training sessions on technical information. 

• Administers tests, when required, which accompany technical training sessions. 

• Maintains contact with customers, technical organizations, engineering departments and researches information on product requirements to ensure understanding of the training programs delivered. 

• Schedule and track training progress for assigned internal employees including Certification status. 

• Convey technical information to a varied audience of technical and non-technical students. 

• Provide an understanding to students on how Building Automation hardware, software and networking are implemented in a real-world environment. 

• Stay updated on product and technology changes within the Building Automation Industry. 

Required Qualifications: 

• Bachelor’s Degree and 2+ years of field operations experience OR a High School Diploma/GED and 5+ years field operations experience. 

Preferred Qualifications: 

• Theoretical to advanced knowledge obtained through a University degree, combined with experience. 

• Practical knowledge of Carrier organization, programs or systems with the ability to make enhancements and leverage in daily work. 

• Working knowledge of BAS sensors and transmitters, electric actuators, basic control and communication wiring. 

• Understanding of Serial and I/P Networking basics. 

• HVAC basics understanding including Air/Water systems, sequences and control theory. 

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