Light Commercial Sales General Manager

Job Number: 8518

External Description:

Light Commercial Sales General Manager

Ideal Candidate will be located in Chicago, IL or Eastern PA

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About This Role

At Carrier, we currently have an exciting opportunity in the Southeast region for a self-directed and results-oriented Channel Manager. This position has responsibility for driving Light Commercial (LCML) HVAC sales and margin growth through our distributors. Regions included in the territory are the Dakotas, Nebraska, Kansas, Iowa, Chicago, and Eastern Pennsylvania.

As a Light Commercial Sales General Manager, you will Lead Carrier’s established distribution customers. Overseeing distribution channel management activities and ensuring short to medium term objectives and goals are met. Develops distribution channel management plans in support of the discipline and influences leadership on critical distribution channel management sales strategies.

Seeking experienced Distribution Channel Management professional, overseeing and participating in various sales and customer relationship management processes. Responsible for representing the company's interests and building business relationships to enhance sales performance of Carrier’s light commercial products.

This role serves the plains states, Chicagoland, and eastern Pennsylvania region of the US. Job location base is flexible within that area given proximity to a metropolitan airport.

Key Responsibilities:

• Acts as the primary contact with the highly visible / valuable distribution and channel management teams and/or strategic prospects, develops a professional relationship with the purpose of understanding and meeting the customer needs and within the bounds of contracted scope.
• Establish action plans and sales targets for each territory and reviewing progress with local sales management on a regular basis
• Partner with sales channel to identify and sell sizeable light commercial opportunities
• Identify and visit key customers and determine sales strategy to obtain their business. This would consist of contractors, consulting engineers, building owners and developers who are purchasing and specifying light commercial projects.
• Provide regular updates to Carrier's senior management on performance of assigned territories, sales channels and initiatives.
• Collaborate across Carrier functions and business divisions in all territories to identify replacement opportunities and upcoming projects with existing customers.
• Work with marketing to identify Carrier product strengths vs competition and implement plans and communication to capitalize.
• Aggressively manage performance of distribution channels for driving Light Commercial products.
• Establish an ongoing and integrated set of metrics to proactively and retrospectively measure the success of the enterprise in successfully growing sales volume and margin for Carrier commercial HVAC and the sales channel.
• Engage independent sales channel principals in regularly planned assessments of the enterprise regarding performance, productivity, and quality and customer satisfaction.  Assure sales channel is meeting its obligations and responsibilities as outlined by the commercial charter.  Prepare a contingency plan in each geographic region in the event sales channel performance is not satisfactory.
• Generate positive enthusiasm and excitement in the marketplace for the Carrier light commercial HVAC portfolio.  Actively engage in industry associations and activities to promote the Carrier commercial brand and portfolio.

Basic Qualifications:

• High School Diploma or GED
• 3+ years of experience working in the HVAC industry
• 5+ years of combined work experience in sales, product management, engineering, and/or marketing

Preferred Qualifications:

• Bachelor’s Degree
• 2 Step Distribution Process Experience
• Light Commercial Sales Experience (i.e. Rooftop HVAC Units)
• Strong Executive Presence and ability to coherently engage with client and Carrier C-suite Executives to help make business decisions.
• Strong written and verbal communication skills with ability to interact with both external customers and across functional teams of sales, engineering, manufacturing & marketing associates.
• Sense of urgency, self-initiative, dedication and sense of ownership.
• Outstanding follow-up and follow-through skills.
• Highly organized with strong attention to detail, with the ability to prioritize.
• Unwavering customer service orientation with appropriate level of customer empathy.

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Job Number: 30188287

Community / Marketing Title: Light Commercial Sales General Manager

Location_formattedLocationLong: Illinois, US