Lead Facilities Technician

Job Number: 8553

External Description:

NORESCO is dedicated to helping clients achieve their sustainability goals. We specialize in providing innovative solutions to reduce carbon footprints and enhance energy efficiency across various industries. Our work creates modern, sustainable, and healthy buildings, campuses, and communities while saving energy and water, and optimizing operational and capital budgets.

NORESCO is also a leader in the effort to address the modern energy infrastructure challenges facing the nation and our world, including decarbonization, electrification, grid flexibility, sustainability, and resiliency. Through its projects, NORESCO has guaranteed more than $5 billion in energy and operating cost savings at more than 10,000 facilities throughout the U.S. and abroad, while reducing customer CO2 emissions by more than 25 million metric tons, equivalent to planting 1.4 million acres of forest. 

NORESCO is a Carrier company, with a commitment to reducing our carbon footprint and achieving net-zero greenhouse gas emissions by 2030.  We offer competitive compensation and benefits packages.

Summary:

• This position is for a lead Facilities HVAC technician who is under minimal supervision. Lead lower-level staff in examining facilities and evaluating elements. Lead lower-level staff in development of procedures, repair, maintenance, inspections and work instructions for operation of equipment. May serve as a resource on varied tasks.
• Site location is Department of Energy, Washington, DC

Role Responsibilities:

• As a Lead Facilities HVAC Technician, you will be primarily responsible for working with HVAC Field Technicians in the installation and repair of environmental control systems, utilizing knowledge of refrigeration theory, control systems, pipe fitting, and structural layouts. NORESCO/Carrier affords you the opportunity to work directly for a leading energy management company giving you access to technical support, training on current technology, and comprehensive career paths with opportunity for growth. In this position you will establish & maintain a positive relationship with customers, vendors, and co-workers through effective oral and written communication skills with all stakeholders. You will perform scheduled and unscheduled preventative maintenance, inspections, site surveys, and service requests including repairs, replacement, and modifications of equipment or systems as needed or requested by customers.

Role Purpose:

• Ensure all work is performed in accordance with NORESCO and customers’ Environmental, Health, and Safety policies.
• Coordinate with supervisors, field technicians, and customers to thoroughly understand the requirements of the job, examine building layouts, the equipment, and review all contract requirements.
• Represent the company by serving as the direct customer contact; responsible for servicing products and equipment at assigned project/s, ensuring customer satisfaction by identifying, analyzing, diagnosing, and repairing equipment and systems.
• Inspect air-conditioning units to ensure efficient operation. Perform regularly scheduled maintenance on heating and cooling units. Diagnose mechanical and electrical malfunctions. Install, replace, or repair equipment; calibrate thermostatic controls.
• Install new heating, ventilation, and air-conditioning systems; repair and replace damaged or worn heating, ventilation, and air-conditioning components and equipment; repair or replace low and high-pressure liquid lines.
• Adjust and maintain internal electrical and electronic control systems, clean coils, blowers, check motors, and belt tensions. Assemble and install metal ductwork.
• Maintain the chilled and hot water supply systems. Assist in planning and designing new installations of heating and air-conditioning systems.
• Communicate technical information to technical and non-technical people. Meet with customer upon arrival and before leaving the assigned work site. Meet regularly with customer and NORESCO site personnel to ensure awareness of any operational problems. Keep customer informed regarding the nature of services provided, any outstanding issues, and recommend system enhancements, upgrades, and or repairs.
• Promptly respond to customer service calls (emergency, on-site, and remotely phone/on-line).
• Display teamwork and dedication to the customer needs by maintaining flexibility to on call, overtime, and weekends work as the business requires, including overnight stays.
• Work closely with NORESCO’s Measurement and Verification (M&V) group to ensure savings guarantees are met.
• Track changes to customer facilities that may affect the performance of the installed energy conservation measures (ECMs) and work with M&V engineers to develop non-routine adjustments to baseline and/or post-installation energy usage.  
• Analyze energy trend data to detect problems with the system’s operation. Diagnose and repair electric and electronic control system malfunctions. Test and write modifications utilizing the installed control systems software.

Required Qualifications

• High School Diploma or GED
• 5+ years of experience in HVAC
• Must be able to work in the United States without sponsorship; Must be a US Citizen
• Must be able to pass State, Federal or site background checks and a drug screen
• Valid driver’s license required for job-related driving, with no major violations in the past 5 years
• Ability to physically perform demanding tasks, including regular use of hands, fingers, walking, stooping, and kneeling
• Must be capable of lifting and/or moving up to 10 lbs regularly, 50 lbs frequently, and more than 50 lbs occasionally
• Able to work 9:30 am to 6:00 pm shift (B shift/2nd shift)

Preferred Qualifications:

• Associate degree (A.S.) in HVAC or equivalent from a two-year college or technical school with a certificate in Heating, Ventilation, and Air Conditioning with EPA Universal refrigerant certification. HVAC license is a plus.
• Candidate should live within 1 hour of the job site.
• Ability to work alone.
• Ability to read and understand service contracts.
• Principles and practices of Heating, Venting, Air Conditioning (HVAC) maintenance and repair; hazard and safety practices common to the trade.  
• Working knowledge of HVAC controls and safety devices; appropriate Safety Data Sheets (SDSs) / chemical usages; tools of the trade; materials and refrigerant recovery equipment and procedures used in installing, repairing, and maintaining HVAC systems.
• Mechanical/electrical aptitude (ability to troubleshoot, restore, and maintain a wide variety of equipment).
• Knowledge and practical experience troubleshooting Direct Digital Controls (DDC) systems and their electrical interfaces with commercial mechanical equipment.
• Proficient knowledge of Microsoft applications.
• Ability to read and interpret electrical and mechanical blueprints.
• Good understanding and experience with the mechanical and electrical systems of commercial buildings.
• Practical knowledge and experience with controls calibration and testing tools.
• Experience with water chemistry applications and control.
• Practical knowledge of power and steam generation systems.
• Familiarity with a Computerized Maintenance Management System (CMMS).
• OSHA 30 certification (or ability to earn certification after hiring).
• Practical knowledge of basic mechanical and electrical equipment.
• Ability to follow directions and perform work under the direction of the operations and maintenance supervisor.
• Knowledge of chillers and chilled water systems.
• Knowledge of pumps.
• Knowledge of Variable Frequency Drives (VFDs).
• Knowledge of Variable Air Volume units (VAVs).
• Knowledge of pneumatics and air compressors.

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Job Number: 30188243

Community / Marketing Title: Lead Facilities Technician

Location_formattedLocationLong: Maryland, US