Tech, Copywriting & Technical Publications

Job Number: 9261

External Description:

About Carrier:

Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

Carrier is a leading provider of heating, ventilating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems leading to safer, smarter, sustainable and high-performance buildings.

About the Role:

We are seeking a highly skilled Technical Graphic Designer with a strong background in HVAC systems, engineering drawings, and proficiency in Adobe InDesign and Illustrator to join our team in Syracuse, NY. This role is ideal for a detail-oriented designer who can translate complex technical concepts into clear, visually compelling graphics for use in product documentation, marketing materials, and customer communications.

Are you focused, driven, and passionate about technical graphic design? Are you willing to work in a dynamic work environment, communicate effectively with your partners, and be able to raise issues openly? Come and join the ranks of one of the world's most respected, fast-growing, and creative companies.

Key Responsibilities:

• Create and refine technical illustrations, schematics, and diagrams for HVAC products and systems.
• Collaborate with engineering and product management teams to ensure accuracy and clarity of visual content.
• Design layouts for manuals and presentations, using InDesign and Illustrator and PowerPoint.
• Maintain brand consistency across all visual materials.
• Interpret engineering drawings and CAD files to develop customer-facing graphics.
• Support marketing campaigns with technical visuals that enhance product understanding.
• Manage multiple projects and meet deadlines in a fast-paced environment.

Required Qualifications:

• Bachelor’s Degree
• Minimum 2 years’ experience in graphic design

Preferred Qualifications:

• HVAC industry experience
• Experience with commercial packaged units is also preferred
• Strong analytical and problem-solving skills
• Working knowledge of Microsoft Suite
• Excellent written and verbal interpersonal skills
• Have an ability to coordinate across multiple functions, to maintain composure in high-pressure situations, and to make decisions in a fast-paced environment
• Have a combination of excellent technical skills, be a self-starter, with strong business understanding, strong self-direction, and excellent interpersonal/influencing skills to work across the Carrier organization and with customers
• Have a personality defined by positivity, responsibility, integrity, accountability, and respect culminating in a strong work ethic 

Benefits:

Employees are eligible for benefits, including:

• Health Care benefits: Medical, Dental, Vision; wellness incentives

• Retirement benefits

• Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation 

• Disability: Short-term and long-term disability 

• Life Insurance and Accidental Death and Dismemberment 

• Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account 

• Tuition Assistance 

To learn more about our benefits offering, please click here: Work With Us | Carrier Corporate  The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.  

RSRCAR

Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. This position may be entitled to short-term cash incentives, subject to plan requirements. 

Job Number: 30193482

Community / Marketing Title: Tech, Copywriting & Technical Publications

Location_formattedLocationLong: New York, US