Operations Manager

Job Number: 9679

External Description:

About this role

At Automated Logic (ALC), we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets.

ALC is part of the Carrier Global Corporation.

ALC in Reno Nevada has an opportunity for an Operations Manager to join the team. 

Key Responsibilities

Operational Leadership & Performance 

• Direct and lead day-to-day operational teams to meet and exceed planned deliverables while managing a high volume of concurrent tasks. Ensure operational excellence and achievement of the operations plan within the assigned geographic area. 
• Drive customer satisfaction by ensuring the organization meets or exceeds customer and sales goal expectations. 
• Manage resource allocation, reallocating personnel as needed to improve overall results and project delivery efficiency. 
• Collaborate with national operations leaders and other internal areas to leverage best practices and align with company objectives.

Project Management & Revenue 

• Oversee and manage all aspects of project execution, adhering strictly to established project processes. 
• Provide direction and mentorship to assisting Project Managers and ensuring successful project delivery. 
• Direct revenue forecasting activities and establish performance standards that align with established business objectives. 
• Support Project Managers in identifying, securing, and processing change orders for out-of-scope work. 
• Assist the Sales team by reviewing contract documents, drawings, and specifications to ensure accuracy in bid estimations.  

Talent Management & Development 

• Lead all hiring responsibilities, recruiting and onboarding Project Managers, System Specialist Supervisors, System Specialists, and Associate Project Managers with the requisite skills and competencies. 
• Develop and implement coaching and training programs for the operations team on advanced project management techniques to ensure they achieve targets. 
• Conduct regular coaching sessions (e.g., "ride-alongs") with employees and meet with key clients to build and strengthen relationships.  

Strategic & Customer Engagement 

• Partner with the Sales Manager to develop strategic business plans for both securing new business and maintaining the existing customer base. 
• Ensure the establishment and development of professional, strategic relationships with key prospects to better understand and meet customer needs within the contracted scope. 

Basic Qualifications

• High School Diploma or GED  
• 5+ years Project Management Experience 
• 5+ years experience in building automation systems in either Retail, Industrial, Pharmaceutical, HVAC Construction, Data Center and Services 
• 4+ years experience in field operations 
• 2+ years experience in leading a team
• Valid Driver’s License 

Preferred Qualifications

• Associate or Bachelor’s  
• PMP Certification 
• Project financial reporting and project management skills
• Lead and motivate teams
• MS Office 365 Suite: Word, Excel, Outlook, MS Project, MS Teams, and OneDrive 
• Cora, Asana, Bidtracer, SFDC, Microsoft Projects, Visio, AutoCad 
• Lead and motivate teams 
• Problem-solving, planning skills 

Additional information

• This position doesn’t support immigration sponsorship

Job Number: 30198379

Community / Marketing Title: Operations Manager

Location_formattedLocationLong: Nevada, US