Critical Systems Portfolio Manager

Job Number: 10049

External Description:

At Automated Logic, a Carrier Corporation, we are the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and Building Automation.

We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

The primary responsibility of this role will be to successfully execute our mission critical project portfolios as it relates to the comprehensive oversight of turnkey execution within our Carrier/ALC HQ portfolio.  In addition, the scope of this responsibility will include but not be limited to:

Key Responsibilities:

• Performs on-site services for new and existing clients and acts as local on-site Carrier representative to the customer's organization.
• Troubleshoots complex technical problems and issues and recommends actions to company or customer representatives. Assesses product needs in accordance with customer specifications.
• Acts as the expert in product knowledge/subject matter expert and performs complex diagnostic procedures.
• Interprets test information to resolve complex design/system related problems and ensure continuous improvement.
• Provides input to business decisions regarding servicing of customer equipment and customer service philosophy.
• Manages statement of work to meet customer and contract requirements.
• Assists managers to optimize the usage of manpower, standard time, equipment and energy
• Ensuring on-time/on-budget execution of assigned projects
• Oversight of ALC distribution network (Branches and Dealers)
• Assisting in logistical and supply chain planning for each project in portfolio
• Assisting sales organization with new project RFP’s

Required Qualifications

• Bachelor's Degree
• 10+ years of experience in the HVAC industry
• Possess and maintain valid driver’s license 
• Ability to travel up to 25%

Preferred Qualifications

• Master's degree or higher in a business or construction discipline and 7+ years’ experience in the HVAC controls industry with a Bachelor's Degree in Business or Construction
• Possess and maintain the ability to report to assigned work location reliably.
• Willingness and ability to travel 25% of average workweek, including air travel, overnight hotel stays, and unexpected travel when required.

Job Number: 30202380

Community / Marketing Title: Critical Systems Portfolio Manager

Location_formattedLocationLong: Georgia, US