Aftermarket Commodity & Sourcing Manager (NLA/NPI)
Job Number: 10070
External Description:
About This Role
The Aftermarket Commodity & Sourcing Manager (NLA/NPI) is accountable to ensure the continued availability of service, aftermarket, and low-volume HVAC components that are otherwise discontinued. The primary focus of this position includes supplier recovery, identification of alternative sources, cost control, and risk mitigation to maintain ongoing support for legacy equipment as required. Additionally, this role encompasses sourcing and procurement activities for new product development and launches, representing CSA AM sourcing initiatives.
This position collaborates closely with Service Engineering, Quality, Product Management, Manufacturing, suppliers, and Distribution teams to prevent service disruptions, minimize customer downtime, and mitigate scenarios where unavailable parts would necessitate equipment replacement. The manager is also responsible for formulating both short- and long-term strategies to support the Aftermarket RCD Business.
Key responsibilities involve implementing, maintaining, and continuously enhancing systems and platforms. Building robust internal and external networks is essential; the manager promotes collaboration among suppliers, supply chain, engineering, quality, and product management within the aftermarket ecosystem. The manager cultivates strong supplier relationships, proactively identifies new and existing sourcing opportunities, and devises comprehensive strategies to strengthen supply chain resilience while optimizing product costs.
Job Description
Create a sourcing strategy for aftermarket parts that are discontinued, newly introduced, or from new suppliers.
Reduce the sales backlog of "No Longer Available" items to sustainable levels for maintenance.
Assess ongoing component support based on market demand, lifecycle, and risk.
Join the new part introduction board and align aftermarket planning with production launches.
Implement a category strategy for aftermarket parts in line with business objectives and HVAC market analysis.
Identify and approve alternate suppliers when OEMs or primary vendors exit.
Support dual-sourcing and last-time-buy options for aging parts.
Analyze buy versus make decisions for low-volume or legacy components.
Supplier & Cost Management
Coordinate supplier relationships for low-demand, high-risk parts
Find and oversee suppliers to ensure strong partnerships that deliver quality, competitive pricing, and prompt delivery.
Negotiate contracts and prices with vendors to safeguard the company's interests. Apply strategies to reduce costs while preserving product standards.
Work closely with vendors to optimize tooling reuse, decrease minimum order quantities, and accelerate lead times.
Oversee sourcing for low-volume, high-variety service portfolios where recovering costs is essential.
Assist in cost justification when service parts must be acquired at premium rates.
Cross-Functional Collaboration
Validate replacement parts' fit, form, and function with Service Engineering
Coordinate PPAP, deviation, and risk-based approvals with Quality for service-only parts
Assess service commitments, equipment life, and customer impact with Product Management
Help stabilize service inventory with Supply Planning and Distribution
Work with Supply Chain, Manufacturing, and Engineering to implement sustainable support solutions
Obsolescence & Lifecycle Management
Engage in obsolescence review procedures and conduct service impact evaluations
Provide support for decisions regarding component retirement, substitution, or redesign
Ensure documentation is maintained to substantiate sourcing decisions for audit and traceability purposes
New product Introduction
Work with engineers to ensure product design reflects aftermarket sourcing plans
Manage quotations, requisitions, and purchase orders for new parts and supplier setup
Coordinate with SIOP on inventory and logistics approaches.
Standardize sourcing processes, including procurement plans, NLA, and NPI
Support sourcing leads in contract negotiations and supplier policy development
Systems & Data
Maintain accurate sourcing data in SAP / MRP
Track part status (active, depleting, obsolete, superseded)
Provide sourcing input for service BOMs and service kits
Key Success Measures
Fewer service part shortages
Shorter lead times, better obsolete component availability
Stable service costs, less emergency sourcing
Higher customer uptime, less forced equipment replacement
Required Qualifications
Bachelor’s degree
7+ years of experience sourcing, supply chain, or service parts management
5+ years of experience with obsolete/legacy/low-volume parts (NLA)
3+ years of experience with HVAC components knowledge (commercial preferred)
5+ years of experience with engineering change, PPAP, deviation processes
5+ years of experience with SAP, Excel, and data analysis
Ability to travel in North America, up to 20% (international as needed)
Preferred Qualifications
Bachelor’s degree in engineering or supply chain
Master’s in engineering and or MBA
Service/aftermarket supply chain experience
Strong grasp of supplier risk, lifecycle sourcing, service support models
Knowledge of extended lifecycle equipment (15–30+ years)
Dual sourcing or rapid supplier transitions experience
Exposure to low-volume manufacturing (job shops, CNC, sheet metal, casting)
Job Number: 30202590
Community / Marketing Title: Aftermarket Commodity & Sourcing Manager (NLA/NPI)
Location_formattedLocationLong: North Carolina, US