Sales Development Specialist
Job Number: 10177
External Description:
About the Role
We are seeking a proactive and detail-oriented Sales Development Specialist to support lead management, quoting, and sales effectiveness across our rental division. This role plays a key part in optimizing sales processes, enabling team performance, and ensuring a seamless experience for both customers and internal stakeholders. The ideal candidate combines operational excellence with a strong customer-focused mindset and a passion for continuous improvement.
Key Responsibilities
- Own and manage the lead life cycle, including intake, qualification, tracking, distribution, and follow-up to drive timely conversion
- Manage and distribute incoming leads, ensuring proper tracking, prioritization, and alignment with sales objectives
- Prepare, review, and manage quotes for sales opportunities, ensuring accuracy, competitiveness, and responsiveness
- Monitor and manage shared inboxes and inbound inquiries, delivering prompt, professional communication across multiple business units
- Collaborate cross-functionally with sales, marketing, and other internal teams to drive alignment and improve the customer journey
- Support and lead special projects related to pricing strategy, sales process optimization, and operational improvements
- Identify, document, and implement scalable sales processes and best practices
- Develop and deliver training for sales team members and field personnel on CRM tools (e.g., Salesforce), sales processes, and best practices
- Provide ongoing coaching and support to sales representatives to enhance product knowledge, sales skills, and process adherence
- Enable sales team success by reinforcing tools, workflows, and consistent execution across the sales cycle
- Maintain accurate data and reporting within CRM systems (e.g., Salesforce), ensuring data integrity and usability
- Serve as a backup Inside Sales Representative, supporting customer interactions, opportunity progression, and revenue generation as needed
Required Qualifications
- High school diploma or GED
- 3+ years of experience in sales operations, enablement or inside sales
Preferred Qualifications
- Experience with quoting, pricing, or proposal development
- Experience in the HVAC rental industry
- Ability to manage multiple priorities and deadlines in a fast-paced environment
- Strong problem-solving skills and attention to detail
Job Number: 30203785
Community / Marketing Title: Sales Development Specialist
Location_formattedLocationLong: Florida, US