Product Training Specialist
Job Number: 10294
External Description:
At Automated Logic, we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets.
Carrier i-Vu® BAS is well known throughout the industry and the world as a best-in-class product.
The i-Vu® Building Automation System (BAS) provides a 360° view of your building’s entire operation. It’s everything you need to maintain a healthy, comfortable environment for occupants, while optimizing energy usage, and resolving problems faster.
About this role
As a Product Training Specialist, you will be responsible for providing training and support to develop and grow Carrier distribution throughout North America. This position will require travel (1-2 weeks a month) to Carrier Distributors to educate their employees and customers on the design, installation, and maintenance of the i-Vu® solutions we offer. There will also be training that is conducted at the Training Center in Kennesaw, GA for the Carrier channel.
The ideal candidate will be located in Kennesaw, GA ,but this position can be located anywhere in the United States.
Key Responsibilities
Perform training for various levels of users, installers, and engineers of Carrier’s i-Vu® control system, hardware, and software.
Create an open learning atmosphere for students of all HVAC, DDC, and energy management levels
Comprehend and develop task-based exercises around highly technical content
Basic Qualifications
High School or GED
1+ years of experience in presenting, educating, or training in a technical industry
1 week travel per month within the United States
Valid Driver License
Preferred Qualifications
Training experience in HVAC, Building Automation Systems, or DDC (Direct Digital Controls) field
Understand the equipment used in a control system i.e., Hardware, Networks and Software and comfortable with technical subject matter
Understand mechanical, electrical, and lighting systems that commercial controls would interact with
Demonstrated experience in hosting complex learning solutions
English written and verbal communication skills
Spanish or French will be an advantage
Professionalism and credibility
Problem-solving and business acumen skills
Consulting capability with solid interpersonal, presentation and facilitation skills
Coaching and mentoring others and challenge/influence peers and customers
Understand instructional design theories, methodologies and best practices; i.e., interactive teaching methods and speak proficiently to an audience
Proficiency in Microsoft Office (Word, PowerPoint, Excel, SharePoint)
Project management skills and deadline orientated
Utilize Learning Management Systems (LMS) for eLearning distribution
Carrier i-Vu® or Automated Logic WebCTRL® product specific knowledge and application knowledge
Ability to take lessons and show a “real world” correlation to the task and be hands-on
Job Number: 30203558
Community / Marketing Title: Product Training Specialist
Location_formattedLocationLong: Georgia, US