Process Quality Engineer

About this Role 

Carrier is a global leader in intelligent climate and energy solutions, committed to creating safe, sustainable, and high-performance environments. We are seeking a Process Quality Engineer to support our manufacturing facility in Athens, GA. 

This role is a hands-on, plant-based position responsible for improving product and process quality, driving operational excellence, and supporting production teams. You will collaborate cross-functionally with Manufacturing, Engineering, Supply Chain, and Service teams to reduce defects, improve yield, and enhance overall customer satisfaction. 

Key Responsibilities 

• Drive scrap reduction and improve first-pass yield (FPY) across manufacturing processes 

• Support daily production activities, including defect resolution and non-conforming material management 

• Perform Gemba walks and partner with production teams to review quality metrics and resolve issues in real time 

• Lead and participate in cross-functional improvement projects focused on process reliability and product quality 

• Investigate and resolve customer claims and field issues, ensuring feedback is integrated into manufacturing processes 

• Conduct process audits and internal ISO audits to ensure compliance with quality standards 

• Utilize tools such as PFMEA, control plans, and quality systems to identify and mitigate risk 

• Analyze production and quality data to identify trends and drive continuous improvement initiatives 

• Partner with Supplier Quality, Engineering, and Operations to address root cause and corrective actions 

• Support monthly reporting and quality performance tracking 

Basic Qualifications 

• Bachelor’s degree in Engineering  

• Minimum 3+ years of experience in a manufacturing, production, or industrial operations environment with exposure to quality systems, process improvement, and root cause analysis

Preferred Qualifications 

• Experience working in a production or plant setting 

• Ability to analyze and solve quality or process-related issues 

• Strong communication and collaboration skills across multiple teams 

• Experience in automotive or heavy industrial manufacturing environments 

• Background in quality engineering, manufacturing engineering, or industrial engineering 

• Experience with data analytics, data systems, or process automation 

• Knowledge of quality tools and methodologies (e.g., PFMEA, PPAP, root cause analysis) 

• ASQ Certification (CQE, CQA) or ISO auditing experience 

• Strong analytical, problem-solving, and organizational skills 

• Proficiency in Microsoft Office tools 

Additional Information 

• This is a fully onsite role based in a manufacturing plant environment in Athens, GA 

• The role requires significant time on the production floor working alongside operations teams 

• Must have unrestricted authorization to work in the USA. No visa sponsorship is available