Inside Sales Engineer

Job Number: 10677

External Description:

About This Role
We are looking for a highly motivated and results-driven professional to join our Charlotte or Raleigh, NC office. The successful candidate will assist the Commercial Direct Sales organization by providing pre-sale and post-sale support to our top-tier customers. If you are willing to work in a dynamic environment, communicate efficiently with colleagues, and address issues openly, we invite you to join our team. 

Key Responsibilities

• Coordinate efforts between Carrier Service and customers to ensure seamless product support.

• Provide technical support for the sales of commercial air conditioning systems to customers and their respective consulting engineers, including product trainings.

• Review and assist with plans and specifications to develop HVAC systems solutions. 

• Effectively and professionally communicate requirements with customers and internal teams. 

• Adapt to customer specific requirements. 

• Provide HVAC equipment selections, both new and replacements. 

• Seek new business opportunities by responding to RFI’s, RFP’s, RFQ's for new and/or existing customers. 

• Ability to coordinate across multiple functions, to maintain composure in fast-paced situations, and to make decisions in a fast-paced environment. 

• Support Sales Managers and Sales Coordinators with new and existing accounts and the introduction of new products. 

• Must have a developed understanding of HVAC systems, equipment and controls. 

• Must be a self-starter, with strong business understanding, strong self-direction, and excellent interpersonal/influencing skills to work across the Carrier organization and with customers. 

Required Qualifications  

• High School Diploma or GED

• 5+ years of HVAC Industry Experience

• Ability to travel up to 5% domestically

Preferred Qualifications

• Bachelor’s degree with 3+ years HVAC experience

• Deep understanding of HVAC product knowledge

• Sense of urgency, self-initiative, dedication, and sense of ownership. 

• Strong written and verbal interpersonal skills with the ability to get along with both external customers and a multi-functional team of sales, engineering, manufacturing & marketing associates. 

• Outstanding follow-up and follow-through skills. 

Job Number: 30207979

Community / Marketing Title: Inside Sales Engineer

Location_formattedLocationLong: North Carolina, US