Aftermarket Product Development Manager
Job Number: 10788
External Description:
About This Role
The Aftermarket Product Development Manager will play a pivotal role in driving business growth through new product development, product enhancements and introducing connected elements for aftermarket applications within the transport refrigeration industry. This position requires a blend of technical expertise, project management skills, and strategic vision to ensure the successful launch and growth of aftermarket new products. The candidate will lead cross-functional teams, manage multiple projects, and collaborate closely with Sales, Marketing, Service and Supply Chain departments to deliver value-adding and high-quality aftermarket solutions that meet customer needs and fast-changing market demands.
Job Description
Lead the development of new aftermarket products from concept to launch, ensuring they meet safety, regulatory, and quality standards.
Capable of leading multiple projects simultaneously, coordinating with cross-functional teams to achieve aggressive project timeline and KPIs in cost, quality and performance.
Work closely with Sales & Marketing and dealer network to gather key customer needs and establish value propositions to facilitate new aftermarket offerings adoption.
Collaborate with Engineering and Service to define and execute test plan, iterate design to improve functional performance and serviceability, and validate through field trials.
Support Supply Chain in supplier selection, supplier sample qualification and new product introduction (NPI) forecast to accelerate product launches and time to market.
Identify and develop IoT sensing, connectivity, and electrification solutions that enhance existing offerings and accelerate the organization’s digital strategy.
Service as the Subject Matter Expert (SME) on the Aftermarket offerings
Drive sustaining issue resolution and offer technical insight on existing products.
Manage product lifecycle strategy and identify parts obsolescence risks to trigger redesign or replacement actions for discontinued components.
Support Sales, Inventory & Operations Planning (SIOP) and Excess & Obsolete (E&O) processes with product insight and lifecycle consideration.
Required Qualifications
Bachelor’s degree
7+ years of combined product development experience in transport refrigeration, refrigeration, HVAC and heavy duty trucking
3+ years of project management
Preferred Qualifications
Bachelor’s degree in engineering
Strong working knowledge of refrigeration systems and components, with excellent problem-solving and analytical skills
Excellent project management, communication and cross-functional collaboration skills with demonstrated capacity in multitasking.
Proficiency in Product Lifecycle Management systems (e.g., Windchill), ERP systems (e.g., JDE or SAP), and CAD tools (SolidWorks, Creo, or similar).
Proficiency in MS Office and collaboration tools (e.g., MS Teams, Zoom).
Able to travel occasionally to support field trials and customer visits.
Experience in transport refrigeration systems and components.
Experience in electrical design, power electronics, IOT sensing or battery power management components.
Ability to think outside in and navigate through ambiguity to create innovative solutions.
Self-driven, motivated and excels in a dynamic environment.
Advanced degree in engineering (MS or higher).
Job Number: 30209126
Community / Marketing Title: Aftermarket Product Development Manager
Location_formattedLocationLong: New York, US