Inside Sales Associate
Job Number: 10907
External Description:
About this position
We are seeking an experienced HVAC professional to join our HVAC Commercial Services sales team based in Mississauga, ON. The ideal candidate will thrive in a fast-paced environment, excel at building strong customer relationships, and deliver exceptional customer service. This role is perfect for results-driven individuals who possess the ability to assess and understand both the immediate and long-term needs of our customers.
This position follows a hybrid work model (2 days in the office, 3 days remote).
Role Responsibilities
- Select, quote and sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernizations)
- Utilize CRM to manage customer interactions, activities, and opportunity pipeline
- Seek out or respond to repair opportunities.
- Clearly articulate the value of Carrier’s value offerings and how they map to the customers’ needs.
- Ability to detect the Customer’s buying stage and adjust selling accordingly
- Responding to the existing customers’ requirements (internal and external) in a timely manner.
- Ensure maximum possible existing customers’ satisfaction (internal and external).
- Proactive approach to generate leads whenever possible
Basic Qualifications
- High School Diploma / GED.
- 2+ years experience in the HVAC industry.
- Excellent communication skills in English (spoken and written).
Preferred Qualifications (assets)
Other qualifications you may have that would be beneficial in this role include:
- College or Bachelor's degree.
- Fluent in both languages English and French (spoken and written) (is a great asset).
- Inside sales experience in HVAC industry.
- CRM tool experience (such as Sales Force or similar).
Additional information
- Candidates must be authorized to work in Canada without restriction; visa sponsorship is not available.
Job Number: 30209527
Community / Marketing Title: Inside Sales Associate
Location_formattedLocationLong: Ontario, CA