Analyst - Transportation Operations
Location: Indianapolis, IN, USA
Job Number: 1104
External Description:
Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.
If you thrive in a fast-paced environment and are looking for an opportunity to develop your supply chain career, then we have a great opportunity for you. We are seeking an individual with experience working within SAP platforms with an emphasis in SAP Transportation Management.
About the Role
The Transportation Analyst will provide front line system support to the transportation team and partner transportation providers with issue resolution/system enhancement management. This individual will also serve as the testing lead in the TMS/EDI functionality as well as site implementations ensuring the solutions provided meet transportation planning team’s objectives. There will also be an element of master data maintenance associated with this role
Key Responsibilities
Manage TMS master data elements
Provide support in the onboarding of providers to EDI/API integrations for tendering
Communicate system changes (outages, enhancements, etc.) to internal and external customers.
Lead testing efforts around system changes and enhancements to ensure business continuity.
Manage system enhancement/issue resolution requests ensuring the right prioritization is assigned based on the needs of the business
TMS system superuser providing front-line issue resolution support and escalating as needed
Required Qualifications
Bachelor’s degree
3+ years of experience in supply chain , transportation or logistics
1+ years experience with TMS systems
Preferred Qualifications
Functional experience using TMS systems
Microsoft Office Excel, Project, Word, and PowerPoint
Significant experience using and maintaining TMS systems and EDI/API connections
Strong attention to detail and ability to multitask
Critical thinker with a proven history of taking complex problems and solving them through root cause resolution
Strong data analytics experience working with large sets of data among different systems/tools
Proven ability to execute with speed and exhibit a bias for action mindset
Ability to think outside the box, innovate, take risks, and implement progressive, sustainable solutions
Experience managing expectations with supporting IT groups
Strong communicator
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Job Number: 30112063
Community / Marketing Title: Analyst - Transportation Operations
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