CHVAC Data Center Service Manager, Hubbard, TX
Notice
Job Number: 11179
External Description:
Relocation assistance is available for qualified applicants who meet eligibility requirements.
As a Data Center Service Manager with Carrier, you become the trusted face of a global leader in HVAC and mission‑critical cooling solutions. In this people‑focused leadership role, you’ll build strong relationships with data center customers and the support field teams, and partner closely with Carrier’s Integrated Project Management Team. Your work will directly contribute to seamless startup, commissioning, and warranty support of industrial HVAC systems ensuring reliability, uptime, and customer confidence.
This role is perfect for someone who values teamwork, enjoys mentoring others, and takes pride in creating a supportive environment where technicians feel equipped to do their best work. You’ll have the opportunity to positively impact customer relationships, team culture, and Carrier’s reputation for excellence in our Hubbard TX location.
Key Responsibilities
Act as the primary customer-facing representative, embodying and promoting the Carrier brand.
Lead the hiring process for Data Center technicians, ensuring the selection of qualified candidates.
Oversee onboarding of new technicians, including safety orientation, training procedures, and provisioning of devices and equipment.
Serve as the union liaison, facilitating communication and maintaining positive relations between Carrier and union representatives.
Conduct job site safety inspections and organize quarterly safety meetings to reinforce safety culture.
Interact regularly with the master scheduler to ensure technician staffing needs are accurately met for local customer needs.
Manage requests for tools, personal protective equipment (PPE), vehicles, and uniforms for field teams.
Maintain responsibility for fleet management, ensuring vehicles are properly assigned, maintained, and available.
Approve daily timesheets and travel requests for Data Center technicians.
Visit the local Data Center site to oversee operations and support field teams.
Forecast, monitor, and document financial performance against plan
Coordinate, prioritize and resolve issues encountered by the team.
Optimize the usage of manpower, standard time, equipment and energy to complete open work
Escalate critical/complex issues that will impact the business
Manage the team according to established programs and objectives
Implement, monitor, manage the quality of work
Respond to key customer complaints, carry out customer satisfaction investigations and ensure establishment of appropriate improvement plans
Required Qualifications
Bachelor’s degree in Engineering or Information Technology, or a High School Diploma/GED with 5+ years of experience in the field service business supporting field operation and service delivery.
3+ years of proven experience leading and developing teams in a high-travel, geographically dispersed environment.
Ability to travel
Valued, but not required
HVAC Experience
Experience in working with Unions
Expertise in startup and commissioning of industrial HVAC systems, and understanding of data center reliability standards.
Strong financial acumen: cost forecasting, margin attainment, and change order management.
Excellent organizational, communication, and problem-solving skills.
Commitment to zero‑incident safety culture and rigorous process execution.
Job Number: 30214599
Community / Marketing Title: CHVAC Data Center Service Manager, Hubbard, TX
Location_formattedLocationLong: Florida, US