Service Sales Engineer
Job Number: 11471
External Description:
At Automated Logic, we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets.
Position Overview
We are seeking a high-performing, results-driven Service Sales Engineer to accelerate revenue growth, expand our market footprint, and build high-value client partnerships within an assigned territory. This dynamic, field-based role blends proactive business development with strategic relationship management. You will serve as a trusted advisor to key decision-makers—actively prospecting, uncovering complex operational needs, and positioning our solution portfolio to win new business and secure high-value contracts. If you thrive on pipeline creation, closing strategic opportunities, and navigating complex sales processes to drive market expansion, this role is for you.
Key Responsibilities
Responsibilities include, but are not limited to:
Proactively cultivate and maintain strong, high-level relationships with prospective and key accounts to understand their business drivers and influence purchasing decisions.
Identify new sales prospects and project leads within designated market segments to support overall company growth strategies.
Spot qualified bid opportunities, lead response preparations, and participate in contract negotiations with target customers.
Develop new client contact leads, qualify prospective projects, and partner with the internal Business Development team to advance pipeline opportunities.
Represent the organization at industry trade shows, conduct product presentations, and organize client-facing workshops to showcase offerings and boost brand awareness.
Apply in-depth knowledge of organizational systems, programs, and field processes to enhance daily operations and improve sales performance metrics.
Required Qualifications
High School Diploma/GED or completion of an accredited trade/technical school program
3+ years of progressive sales experience
2+ years of experience with HVAC, Building Automation, Commercial HVAC, Blueprint Drawings/Design layouts, or the Construction industry.
Ability to travel to local customer sites as needed
Preferred Qualifications
Bachelor’s degree in Mechanical, Industrial, or Electrical Engineering
Proven sales or hands-on experience in Building Automation Systems (BAS), HVAC, commercial construction, electrical, or plumbing trades.
Strong technical aptitude with the ability to read and interpret engineering blueprints, mechanical drawings, and system schematics.
Ability to convert complex technical features (e.g., BAS integration, air quality controls) into compelling financial and operational value propositions for clients.
Experience uncovering upsell opportunities for add-on solutions, including remote monitoring tools, software analytics platforms, and retrofits.
Proficiency using CRM systems (e.g., Salesforce) to track leads, manage recurring contract renewals, and maintain accurate revenue forecasts.
Skill in navigating long sales cycles, managing pricing discussions, and securing long-term service agreements with building owners and facility managers.
Ability to communicate complex technical concepts clearly and effectively to diverse stakeholders, from C-suite executives to facility engineers.
Demonstrated ability to work alongside field technicians, project managers, and engineering teams to identify service leads and execute client handoffs.
Strong organizational skills to balance high-volume administrative contract tracking with proactive sales outreach and client visits.
Applicants must be legally authorized to work in the United States. We are unable to offer sponsorship for employment visa status for this position.
Job Number: 30217360
Community / Marketing Title: Service Sales Engineer
Location_formattedLocationLong: Massachusetts, US