Senior Inside Sales Support- Aftermarket

Job Number: 2558

External Description:

This position reports directly to the Technical Services Manager and collaborates with the full spectrum of Kidde Fenwal leaders, including Customer Service, Engineering, Product Management, and Sales.

Key Responsibilities

• Develop and execute an Upfit Sales Strategy based on existing install base. Work closely with our Sales team to identify and capture retrofit opportunities.  
• Work closely with the sales, tech support, customer service, finance and other departments to identify and develop successful upfit and retrofit sales strategies that result in short- and long-term sales growth.
• Collaborate with our distributor customer base to develop successful sales programs for retrofit and upfit opportunities. This includes travel to distributor/end customer locations and being able to effectively communicate with cross-functional groups.
• Work closely with the internal and external Aftermarket team members across Industrial Fire and Security to develop long term sales strategies for product life cycle sales that include retrofit and upfit opportunities.
• Provides application and product support and engineered solutions to distributors and regional sales managers in a timely manner
• Prepares estimates using our estimation tools and other means through review of customer’s drawings, specifications, plans, and other customer related documents.
• Support consulting engineers, and other technical personnel, to define the appropriate solution for an application
• Develop distributors and other customers knowledge on Kidde Fire System products through the supply of technical information
• Must present and discuss current project status at weekly meetings.
• Ability to acquire answers utilizing various channels to develop data necessary for various projects with and without direction.
• Must be physically able to travel for occasionally supporting our distributors to perform pre-design site visits.

Required Qualifications

• Highschool Diploma or GED
• 3+ years of fire suppression industry or business experience
• 1+ years of experience using Microsoft Office

Preferred Qualifications

Other qualifications you may have that would be beneficial in this role include:

• Associate’s Degree
• Experience with inside/outside technical sales in an industrial industry
• Fire Protection Engineering or Fire Silence degree/certification
• Customer facing sales or sales support role experience in a technical industrial industry
• Strong written and verbal communication and organizational skills    
• Highly organized with strong attention to detail while managing multiple priorities
• Must be fully capable of special hazard agent determination.  Inert gas, halocarbons, dry/wet chemical and carbon dioxide.  CO2 knowledge of total flood, deep seated, and local application design a must.
• Strong technical and communication skills.
• Ability to manage multiple projects or tasks concurrently
• Previous experience with flow calculation software desirable
• Knowledge of or ability to work with NFPA standards (specifically NFPA 12, 17, 17A, 72, 101, 2001, etc) is highly desirable.
• Ability to work individually or within a team environment

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Job Number: 30116318

Community / Marketing Title: Senior Inside Sales Support- Aftermarket

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