Specialist, Digital Design
Job Number: 2572
External Description:
About Carrier
Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.
About Abound
Abound is a suite of connected solutions and a cloud-based digital platform that uses advanced technologies to enable real-time, intelligent outcome-based results that make buildings more efficient and responsive and provide occupants with confidence in the health and safety of their indoor environments.
About the position
What is the future of the city? How might we make the spaces where we live, work, and learn smarter, more sustainable, more responsive? How can data and technology improve the human experience?
These are the questions we encounter every day Here at The Digital Foundry at Carrier. As the new product innovation studio at Carrier Global, the Digital Foundry launches connected platforms and products that leverage IoT data to solve unmet needs. Our cross-disciplinary team includes product managers, technologists, strategists, researchers, interaction designers, product designers, and software engineers who are passionate about the ability of technology to change the world for the better.
Designers at Carrier have a passion for built environments, an empathy for lived experiences, and an interest in connected solutions. We work on a range of complex digital innovation and strategic design projects critical to Carrier’s continued business growth.
As a Product Designer, you will define behaviors interactions and workflows across touchpoints and channels that are grounded in a deep understanding of user needs, mindsets, and behaviors.
- Clarify user goals, needs, mindsets and behaviors through primary research.
- Conduct secondary research to understand best practices and gain inspiration.
- Define product interactions necessary to support user goals.
- Produce and own artifacts such as: user requirements specifications, user flows, personas.
- Design digital interfaces, including dashboards, charts, and data visualizations.
- Create prototypes to illustrate functionality for implementation.
- Document detailed design specifications for engineers.
- Conduct usability testing, user acceptance testing, and other forms of requirements’ discovery.
- Collaborate with other designers to develop and iterate approaches to solve a problem.
Key Skills
- Collaborative team-player with expertise in interaction design foundations.
- Ability to tactfully challenge the status quo through strategic thinking and inspiration.
- Curiosity about technology – specifically internet of things (IoT).
- Ability to excel in a fast-paced remote team with a multi-disciplinary structure.
- Excellent visual and verbal communication skills.
- Exceptional attention to detail and organizational skills.
Basic Qualifications
- Bachelor’s degree in a design discipline (e.g., Human Computer Interaction, Graphic Design, User Experience)
- 6+ years of experience in product design or UX roles designing across different channels and platforms, of which:
- Experience is articulating digital experiences through user flows, sketching, wireframes, prototype mockups, and production-ready designs; (agency experience preferred).
- Fluent in relevant design and prototyping tools – especially Figma. Experienced working within technical and design teams to execute on designs.
Preferred Qualifications (nice to have)
- Emerging knowledge of capabilities and limitations of technologies like HTML, CSS and JavaScript.
- Ability to create site maps, wireframes, and other common UX design artifacts.
- Strong portfolio of relevant work required with application.
Additional information
- We are open for a remote work within the USA.
- The candidate should be able to work in the EST time zone.
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Job Number: 30112071
Community / Marketing Title: Specialist, Digital Design
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