Senior Associate, Digital Design
Job Number: 2618
External Description:
Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.
About this role
The UI/UX Designer’s responsibilities include gathering user requirements, designing intuitive enterprise software, and mobile applications, creating visual styles, and conducting research to inform and validate the user experience.
To succeed in this role, you should have experience with user research, software design, prototyping, and a portfolio of professional design projects that include software UI/UX examples. You will lead the creation of user experiences that address our client's needs and help us grow our business through a user-centered approach to product design.
The UI/UX Designer works closely with a team including other UX/UI designers, UX researchers, product stakeholders, software engineering, and external teams.
Key Responsibilities
- Lead designs through the full product design lifecycle on multiple projects and initiatives from early ideation, to detailed execution, through delivery.
- Participate in user research, evaluate user feedback, report and document findings for stakeholders, and translate findings into design requirements.
- Collect customer insights and gather data to deepen our understanding of user needs, behaviors, and mental models.
- Collaborate to define innovation activities for future initiatives and product ideas.
- Present design reviews and innovation concepts to cross-functional teams.
- Develop, document, and promote design guidelines, best practices, and standards across the product portfolio, working with stakeholders and product teams. Manage design systems.
- Build an understanding of business goals to help drive results. Challenge the goals when necessary to align with the user’s needs.
- Identify and troubleshoot UX problems (e.g. responsiveness, findability, admin tools, etc.). Propose opportunities for improvement based on user feedback and research.
Required Qualifications
- Bachelor’s Degree in Interaction Design, Human Factors (HCI), Computer Science, or 2+ years equivalent experience in one of the disciplines above.
- 1+ years of experience as a UI/UX Designer.
Preferred Qualifications
- Portfolio of design projects highlighting UX design and graphic design examples.
- Working knowledge of design and wireframe tools (e.g. Axure, Figma, Adobe)
- Engaged team player; strong communication and listening skills to collaborate with various stakeholders including executives, sales and support teams, and end users.
- Demonstrate a clear understanding of the intersection between user needs, technology requirements, and business goals.
- Experience using collaboration tools including Confluence, Jira, or similar software; and using Microsoft Office tools (PowerPoint, Excel, Word, Teams, Outlook, Etc.)
- Adaptable and able to transform ambiguity into intuitive UX designs.
- Collaboration is key… Must be skilled in leading design discussions to foster a collaborative approach to advising stakeholders, requirements collection, solution review, and ongoing feedback.
- Perform out-of-the-box design thinking, collaborate with others, and make a difference every day!
#LI-Hybrid
#REF
RSRCAR
Job Number: 30116036
Community / Marketing Title: Senior Associate, Digital Design
Location_formattedLocationLong: