Operations Chief of Staff
Job Number: 2640
External Description:
Carrier is the leading global provider of healthy, safe, and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter, and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.
Carrier is actively recruiting for an Operations Chief of Staff to join the team in Palm Beach Gardens, FL.
If you thrive in a fast-paced, entrepreneurial environment and are looking for an opportunity to develop as a future Operations leader, then we have a great opportunity for you! We are seeking a high energy and results focused leader to serve as Operations Chief of Staff to the SVP of Operations for Carrier, based in West Palm Beach, Florida. The ideal candidate has a strategic mindset, is a strong collaborator, with outstanding analytical, project management, and organizational capabilities. This role will organize and manage key business priorities that integrate the global Operations team across the enterprise. Acting with a great deal of autonomy, the Operations Chief of Staff will interact across functions at the executive level to structure workflows, establish and ensure commitment follow up and closure, lead business review preparation and business communication to various stakeholders. This role provides a unique opportunity to gain valuable business insights including strategic and long-range planning processes, financials, and business performance.
Responsibilities:
Ability to synthesize needs of the SVP of Operations into actionable and value-added actions for the executive leadership team (ELT)
Understand Operations strategic goals and on-going operations across the function to provide input and support including efforts to create cohesive messages for senior briefings
Lead business reviews and other critical reviews' preparation including content creation (agendas, presentations, business analysis) and collaboration across the ELT
Creates annual leadership planning schedule and work with relevant leaders including ELT and support staff to establish organized process for activity and preparation including cadence of topic review; liaise with leaders to ensure preparation and to assure projects meet deadlines
Creation of dashboards and ownership to visibility to drive insights and execution by the business
Compiles actions list from business reviews and drives follow up actions across stakeholders
Reviews and presents plans and progress reports to track progress and ensure that established targets are met
Identifies and reacts to project problems and spearheads solutions, such as reallocating of resources, changing specifications, and participating in resolution development for escalated problems
Responsible for maintaining a central repository of data needed for business presentations and external communications
Coordinates and manages special projects and serve as a focal point for the organization as needed
Basic Qualifications:
Bachelor’s Degree
Minimum of 6 years of experience in an Operations, Finance or Business role
Ability to travel 20-30% as needed
Preferred Qualifications:
MBA or Master’s degree
Industrial Operations experience
High capacity for work and ability to work extended hours and be ‘on call’
Demonstrated business management skills with a strong financial acumen
Very high level of capability with PowerPoint including storyboarding, building charts, graphs etc. and ability to assemble supporting materials for review including back up material
Very high level of capability with Excel, understanding of HFM and ability to run reports a plus
Ability to influence others with a focus to drive results from execution to completion
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Job Number: 30117755
Community / Marketing Title: Operations Chief of Staff
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