Sr. Business Process Manager
Job Number: 5136
External Description:
Sr. Business Process Manager
Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.
About this role
Kidde has an opportunity for Sr. Business Process Manager. The main responsibility is to be the Steward of Execution of our core cross-functional Business Operating Rhythms and key initiatives. You will use your advanced knowledge to coordinate efforts with Team Leaders, Subject Matter Experts, and Process Owners. You will work independently with limited oversight, lead projects of difficult complexity, analyze data, recommend solutions to address processes gaps/risks, maintain progress reports, and drive accountability in the commitment to meet our business objectives.
Key Responsibilities
Lead, organize and manage work focused on the identification and implementation of operating rhythms, process, & business initiatives.
Meet with stakeholders to communicate issues and decisions openly.
Define SOP enhancements and process documentation gaps.
Define process gaps and work with cross-functional team to identify, plan, and close gaps.
Document new & existing processes in Standards Library.
Ability to interview key process and initiative stakeholders to understand pain points & develop process mandate.
Identify and execute on continuous improvement initiatives to optimize efficiency and quality.
Review options, identify potential solutions and propose resolution to project risk to ensure the successful completion of initiatives
Utilizing Risk Management, you equip your team for known issues with potential parallel paths to address unknown risks in a way that does not impact initiative completion
Lead key milestone deliverables and present in executive reviews
Ability to use & train others to use toolsets from all major continuous improvement frameworks (six sigma, lean, & other tools)
Able to communicate & present effectively with senior/executive leadership
Ability to travel up to 10%
Required Qualifications
High School Diploma or GED
5+ years of work experience
1+ year of managing projects
Preferred Qualifications
Bachelor's Degree preferred
Demonstrated successful business process management experience across multiple timelines simultaneously
Evidence of process improvement success and institutionalizing of those improvements
Cross functional leadership experience in a matrix environment
Experience working with domestic and global manufacturing
Experience with process related improvement work
Experience with major continuous improvement frameworks (six sigma, lean, etc)
Experience with process/value mapping, process analysis & modeling, change management, risk analysis & mitigation
Experience working with globally distributed and diverse teams
Your Profile
You strive for excellence and are a motivated self-directed individual who has a passion for what you do
You embrace an environment that is cutting edge and changing all in the name of improvement
You have an entrepreneurial mindset and a bias for consumer-focused innovation
You do not let process get in the way of execution and are always looking for ways to improve the ways we are conducting business
You appreciate innovation in tools, techniques, and processes as much as you do in products
Motivated to learn and continuously grow your leadership skills
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RSRCAR
Job Number: 30144300
Community / Marketing Title: Sr. Business Process Manager
Location_formattedLocationLong: North Carolina, US