Associate, Engineering Services Support
Job Number: 2935
External Description:
Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.
About this role
This position is for an entry-level Engineering and Services Support professional who works to achieve day-to-day objectives. Supports in planning experiments and gathering technical data to support engineering disciplines. May provide technical support to engineers on single task. Responsible for making minor changes in systems and processes to solve problems or improve effectiveness of work area.
Key Responsibilities
- Perform work within PLM Tool, managing all object lifecycles that pertain to Engineering Change Management during product development, product launch, and regular production activities
- Be the first responder and single contact point for eBOM release issues (supporting the Responsible Engineer)
- Prioritize many Engineering and Manufacturing Change Objects coming through and taking necessary actions within reasonable time frames to keep changes on track
- Manage day-to-day transactional activities for Part Number releasing process, eBOM releases/changes, and other Document Control Operations related to product lifecycle following the Engineering Change Management process
- Manage and maintain Engineering Change Request /Change Orders/Change Actions approval workflows and coordinate implementation within the cross-functional teams
- Review the Engineering Change Objects for completeness and accuracy before the Change Advisory Board meeting. Update documentation as required
- Participate in the Engineering Change Management Procedures writing and maintenance
- Coordinate the training related to Change Management and support Change Management systems end-users
- Assist cross-functional team members with PLM related Part/BOM creation and maintenance.
- Coordinate cross-functional participation in the eBOM cleanup efforts and Change Management process changes, coordination and governing processes
- Actively interface with product, process, and cross-functional teams to achieve business objectives
- Ensure documents, specifications, engineering drawings/reports and other documentation meet our standards
- Support the Design Responsible Engineer for eBOM related issues
- Evaluate engineering change issues to either resolve the issue or forward it to the appropriate engineer
- Manage eBOM including part number attributes
- Monitor the status of engineering change issues and follow-up on each issue as required
- Write Change Orders/Change Actions as required to resolve engineering release issues
- Monitor the status of engineering change issues and follow-up on each issue as required
- Ensure the reasonable processing times for approver signatures on the documentation and associated changes.
Required Qualifications
- 2+ years’ experience working with production data systems
- High School Diploma or GED
Preferred Qualifications
- Bachelor’s degree (Master’s degree is a plus)
- Experience working as Engineering Change Management Analyst
- Experience with Windchill.
- Experience with Creo 3D modeling.
- Experience with SAP ERP application.
- Strong computer abilities Excellent analytical, organizational, written, and verbal communication skills
- Ability to work cross-functionally with a customer-driven focus and sense of urgency
- Typically receives no instructions on routine work and general instructions on new assignments
- Attention to detail and data quality
- Excellent communication skills, both oral and written, are essential
- Full understanding of downstream tools impacts, PLM and ERP applications
- Ability to collect, compile, interpret product data quickly
- Own your work to challenge/ask questions on input rather than ‘just’ implementing what the requestor has asked
- Experience with PDM/PLM applications
- Experience with ERP applications
- Experience with Change Management tools and processes
- Independent worker with the ability to work in a fast-paced and dynamic environment is critical
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RSRCAR
Job Number: 30120268
Community / Marketing Title: Associate, Engineering Services Support
Location_formattedLocationLong: Indiana, US