Digital Strategy Management
Job Number: 4577
External Description:
Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together. Carrier is in the midst of a massive Digital Transformation, which involves strategic, operational, business, and technical alignment.
About this role
The Digital Strategy Manager position sits within Carrier’s Digital Growth & Strategy team and will support the full end-to-end Digital strategic planning cycle, from long-term visioning and operational alignment to goals cascade and metrics tracking. This position will report into the Senior Digital Strategist.
Key Responsibilities
- Partner with stakeholders to cultivate team and department strategic goals that align with broader Carrier strategy.
- Translate strategic goals into operational priorities with tactical metrics and milestones to benchmark progress.
- Monitor KPIs and milestones against strategic goals to provide actionable insights, opportunities for improvement, and best practice sharing.
- Build, maintain, and optimize user-friendly dashboarding tools to provide transparency into performance against goals.
- Manage measurement and reporting out of tactical and strategic KPIs related to delivery, platform adoption and business value to Digital leadership team.
- Create high-touch Digital programming and presentations for Digital and Executive Leadership Team based on key strategic priorities and investments.
- Perform qualitative and quantitative research and data analysis to inform strategic development.
- Monitor and manage project budgets across various programs. Support management of overall department budget and lead ad-hoc financial analyses.
- Establish strategic and operational practices, templates, and tools to drive operational excellence.
Basic Qualifications
- Bachelor’s Degree
- 5+ years of program management/project management or strategy & operations experience
Preferred Qualifications
Other qualifications you may have that would be beneficial in this role include:
- MBA preferred
- 5-7 years of professional work experience in management consulting, tech, or high-growth start-up preferred
- Digitally savvy with interest in cutting-edge digital trends
- Ability to bridge business needs and technical capabilities
- Excellent program management skills to partner cross-functionally
- Excellent communication and presentation skills, including ability to engage with team members at all levels of the organization
- Previous experience analyzing client needs, setting and managing expectations, and influencing decisions
- Exceptional project management skills on complex and evolving work
- Ability to develop and translate strategic goals into actionable programs that balance the evolving priorities of the organization
- Detail-oriented with an ability to think big picture
- Outcome-driven with focus on partnership and execution
- Strong strategic and creative problem-solving skills
- Team player with a positive, collaborative work ethic
RSRCAR
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Job Number: 30138229
Community / Marketing Title: Digital Strategy Management
Location_formattedLocationLong: California, US