Business Operations Supervisor - NJ

Carrier is the leading global provider of healthy, safe, and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter, and more sustainable products and services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day.  Join us and we can make a difference together. 

Carrier Commercial Service has an opening for a Business Operations Supervisor. This position oversees and ensures accountability of a team of specialists who support sales and operations for a broad geography. The role is also responsible for managing facility operations and financial tasks and ensuring consistent processes and execution of standard work.   

Job Responsibilities 

• Facility Management​ 

• Submitting credit and invoice cancelation requests ​ 

• Creating and submitting proforma requests ​ 

• Reconciling Taxable VISA​ 

• Completing cost transfers ​ 

• Building a continuity within specialized teams ​ 

• Backing up other Business Operations Supervisors ​ 

• Leading weekly finance reviews with finance managers, preparing the files, updating and action updates. ​ 

• Coaching and developing specialized functions and coordinators​ 

• Providing oversight for project coordinators, jobs, and support outcomes​ 

• Acting as the subject matter expert for all specialists and coordinator tasks, and responsible for holding support team accountable ​ 

• Understanding the P&L & implications of support tasks on financial & operations metrics​ 

• Assisting with any internal and external audit requests​ 

• Acting as the primary leader for the daily management board and discussing metrics, progress, changes, etc.​ 

• For connected services, provide execution support​ and plans to coordinators to schedule, and tie to startups​ 

• Understand and meet the key performance indicators measures set by the organization 

Required Qualifications 

• 5+ years of experience in a field business

Preferred Qualifications 

• People and accountability leader​ 

• Strong financial acumen​ 

• Common understanding of business audit requirements​ 

• Critical thinker and problem solver​ 

• Ability to coach and develop people​ 

• Knowledge of Salesforce​ 

• Knowledge of S4 / SAP ​ 

• EHS awareness​ 

• Excellent customer relations skills​ 

• Detailed knowledge of Microsoft Office, especially Excel​ 

• A self-starter with a sense of time management ​ 

RSRCAR

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