Laboratory Technician

Job Number: 8081

External Description:

Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

Carrier's Syracuse campus, serves as the company's primary engineering and design hub. This facility focuses on product development, research, and innovation in HVAC and refrigeration technologies. It also houses the Customer Care Call Center for Carrier-branded products, providing support to customers across North America. The campus employs over 1,000 engineers, technicians, and support staff, playing a crucial role in Carrier's global operations.

In addition to its engineering center, Carrier Syracuse also operates as a Commercial Branch. This facility offers a range of services for Commercial HVAC systems, including assembling connectivity kits, maintenance, repairs, and customized service solutions. Staffed by skilled professionals, the branch provides responsive support to meet the specific needs of commercial clients in the region.

About this role

We are seeking a motivated and detail-oriented Laboratory Technician to lead a small team of technicians in the assembly and coordination of connectivity kits for Carrier’s Commercial Chillers. This role involves managing inventory, logistics, and customer communications to ensure timely and accurate delivery of final products.

This is an onsite 1st shift role in Syracuse NY.

We value our people and offer an extensive benefits package, with financial rewards including health insurance, retirement savings plan, and also lifestyle support with flexible working and parental leave. Plus, we’ll support your growth with paid-for external training programs and courses.

Key Responsibilities

• Build new connectivity kits for chillers based on the demand from customers
• Lead a small team of technicians in the assembly of connectivity kits
• Work independently/minimal supervision; oversee inventory and material movement
• Prepare/manage outbound shipping documentation
• Receive/inspect inbound materials to verify accuracy against purchase orders
• Manage the flow of materials and finished products in the manufacturing area according to company protocols
• Maintain/update production timelines and delivery schedules
• Respond to customers’ and shippers’ inquiries/concerns/complaints related to inventory issues, delivery delays, and other kits delivery problems
• Track/trace shipments en route to North American customer destinations
• Gather/analyze data from the customer database for the internal weekly calls to identify demand for assembling of connectivity kits
• Coordinate with customers to ensure on-time delivery of completed kits

Basic Qualifications

• High School Diploma or GED
• 2+ years of experience in manufacturing, assembly or logistics 
• 1+ years of leading a team
• Able to perform physical labor activities i.e. bend, lift (~ 30 lbs.)

Preferred Qualifications

• AA/AS degree or other 2-year post high school training
• Technical assembly skills and using tools
• Attention to detail
• Inventory, logistics and shipping experience
• Problem-solving and time management
• Customer focus
• Leadership
• Communication (English written and verbal)
• Basic Computer Proficiency
• Adaptable  

Additional information

• This position doesn’t support immigration sponsorship

RSRCAR

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Job Number: 30181449

Community / Marketing Title: Laboratory Technician

Location_formattedLocationLong: New York, US