CSA Parts Transformation & IPMT Leader

Job Number: 8645

External Description:

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About the role:

Own and scale Carrier’s aftermarket parts business through an integrated operating model that combines IPMT leadership (growth, customer availability, supply continuity) with PMO/transformation governance to deliver world‑class parts performance and profitable growth. CSA parts business is expected to be $700M 2025 FY LE and a critical enabler to our aftermarket double-digit growth agenda. This position is a key component to drive the necessary changes to deploy our strategy.

Key Responsibilities:

• Lead the Parts Integrated Program/Project Management Team (IPMT) across Product/Category, SIOP, Supply Chain/Operations (incl. DCs/3PL), Digital & Analytics, Commercial, and Customer Support.
• Head the Parts Transformation PMO, unifying portfolio, governance and stage‑gate execution (e.g., Collaborative Forecasting, Supplier Control Tower, distributor data integrations, eCommerce enablement).
• Stakeholder Engagement & Cross-Functional Collaboration: Acts as a liaison between Sales, Operations, Product Management, and Finance teams. Coordinates with internal and external stakeholders to ensure timely execution of actions and alignment on priorities.
• Project Leadership & Strategic Planning: Leads initiatives like warehouse optimization, inventory rebalancing, and distributor engagement strategies. Tracks deliverables and progress across multiple workstreams. Supports strategic decision-making by analyzing financial impacts, scheduling constraints, and operational risks.

Business leadership & growth

• Define and execute the aftermarket parts growth strategy and operating pillars; drive entitlement capture, channel pull‑through and margin expansion.
• Translate strategy into an IPMT roadmap with clear owners, quarterly outcomes and an agile improvement cadence.

IPMT ownership (run the business)

• Chair weekly IPMT/S&OE and monthly business reviews for parts; ensure fast cross‑functional decision‑making and escalations.
• Orchestrate SIOP (forecast accuracy, supply alignment, inventory & service levels) and supplier performance for critical part families.

PMO & transformation (change the business)

• Own the parts transformation portfolio; standardize stage‑gate governance (SG0–SG3), RAID and benefit tracking.
• Establish clear RACI and project hygiene; consolidate current PMO workstreams under one governance framework.

Customer & channel outcomes

• Deliver world‑class availability and on‑time delivery (CPSD baseline, published lead‑times); reduce backorders and stock‑outs.
• Stand up proactive Parts S&OE routines (demand vs forecast, supplier OTD, recovery actions).

Digital, data & analytics

• Scale statistical forecasting fed by distributor movement/inventory and Carrier order history; expand EDI/API ingestion.
• Partner with Digital on order‑entry automation and related “Seamless” tracks impacting parts flow and CX.

Data Coordination & Communication

• Aggregates and disseminates performance metrics from the IPMT Control Tower.
• Prepares and shares slide decks and reports for executive reviews and operational workshops.
• Ensures alignment across teams by forwarding key updates and creating templates for structured feedback.

Meeting Facilitation & Cadence Management

• Hosts and coordinates multiple recurring meetings and cadence for business operations.
• Parts Financial Actions calls and RC Daily Standups focused on business operations and risk/opportunity alignment.
• Weekly Business Reviews (WBR) and Monthly Orders Cadence meetings to align Sales, SIOP, and Product Management teams. Special project meetings such as WH Optimization and CSA MOR planning.

Required Qualifications:

• Bachelor’s Degree
• 12+ years of experience leading large-scale programs

Preferred Qualifications:

• Master degree preferred
• 12+ years of experience leading aftermarket parts / distribution / supply chain in industrial/HVAC; track record of business impact.
• Demonstrated IPMT/IPT leadership across functions with measurable results.
• Expert PMO / transformation skills (portfolio governance, stage‑gate, RACI, value realization).
• Strong SIOP and inventory acumen (turns, DOH, obsolescence, service levels).
• Digital fluency: SAP S/4HANA, forecasting platforms, distributor data pipelines, KPI dashboards.

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RSRCAR

Job Number: 30190921

Community / Marketing Title: CSA Parts Transformation & IPMT Leader

Location_formattedLocationLong: Florida, US