Account Management Processor

About Carrier:

Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

About this role:

This is a critical role responsible for ensuring the smooth and accurate financial operation of customer and vendor accounts, acting as the primary point of contact for accounts receivable (AR) and accounts payable (AP) setup and issue resolution. This position demands a high level of accuracy and timely execution to prevent financial disputes and disruptions.

Responsibilities:

• Setting up new customers accurately to avoid AR issues and disputes

• Setting up new vendors accurately to avoid AP issues and disputes

• Submit Tax Exemption updates

• Realtime credit hold management and resolution

• Accounts Receivable Subject Matter Expert and handle disputes with customers & credit holds

• AAP processing

• Submit credit and invoice cancellation requests

• Leader with weekly finance review with RFM

Required Qualifications:

• High School Diploma/GED

• 2+ years of experience in customer service or service operations.

• 2+ years of Microsoft Office

Preferred Qualifications:

• 2+ years of S4 / SAP

Benefits
Employees are eligible for benefits, including:

• Health Care benefits: Medical, Dental, Vision; wellness incentives

• Retirement benefits

• Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation 

• Disability: Short-term and long-term disability 

• Life Insurance and Accidental Death and Dismemberment 

• Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account 

• Tuition Assistance 

To learn more about our benefits offering, please click here: Work With Us | Carrier Corporate  The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.  

This position may be entitled to short-term cash incentives, subject to plan requirements.