Aftermarket Product Development Manager
Job Number: 9510
External Description:
About this role
The Aftermarket Product Development Manager will play a pivotal role in driving business growth through new product development, product enhancements and introducing connected elements for aftermarket applications within the transport refrigeration industry. This position requires a blend of technical expertise, project management skills, and strategic vision to ensure the successful launch and growth of aftermarket new products. The candidate will lead cross-functional teams, manage multiple projects, and collaborate closely with Sales, Marketing, Service and Supply Chain departments to deliver value-adding and high-quality aftermarket solutions that meet customer needs and fast-changing market demands.
Key Responsibilities
- Lead the development of new aftermarket products from concept to launch, ensuring they meet safety, regulatory, and quality standards.
- Capable of leading multiple projects simultaneously, coordinating with cross-functional teams to achieve aggressive project timeline and KPIs in cost, quality and performance.
- Work closely with Sales & Marketing and dealer network to gather key customer needs and establish value propositions to facilitate new aftermarket offerings adoption.
- Collaborate with Engineering and Service to define and execute test plan, iterate design to improve functional performance and serviceability, and validate through field trials.
- Support Supply Chain in supplier selection, supplier sample qualification and new product introduction (NPI) forecast to accelerate product launches and time to market.
- Identify and develop IoT sensing, connectivity, and electrification solutions that enhance existing offerings and accelerate the organization’s digital strategy.
- Service as the Subject Matter Expert (SME) on the Aftermarket offerings
- Drive sustaining issue resolution and offer technical insight on existing products.
- Manage product lifecycle strategy and identify parts obsolescence risks to trigger redesign or replacement actions for discontinued components.
- Support Sales, Inventory & Operations Planning (SIOP) and Excess & Obsolete (E&O) processes with product insight and lifecycle consideration.
Basic Qualifications
- Bachelor’s degree in engineering.
- 7+ years of product development experience in transport refrigeration / related HVAC-R / heavy duty trucking.
- 3+ years experience in project management.
Preferred Qualifications (assets)
- Strong working knowledge of refrigeration systems and components, with excellent problem-solving and analytical skills.
- Excellent project management, communication and cross-functional collaboration skills with demonstrated capacity in multitasking.
- Proficiency in Product Lifecycle Management systems (e.g., Windchill), ERP systems (e.g., JDE or SAP), and CAD tools (SolidWorks, Creo, or similar).
- Proficiency in MS Office and collaboration tools (e.g., MS Teams, Zoom).
Able to travel occasionally to support field trials and customer visits. - Experience in transport refrigeration systems and components.
- Experience in electrical design, power electronics, IOT sensing or battery power management components.
- Ability to think outside in and navigate through ambiguity to create innovative solutions.
- Self-driven, motivated and excels in a dynamic environment.
- Advanced degree in engineering (MS or higher).
Additional information
- Immigration sponsorship is not supported for this position.
Job Number: 30195544
Community / Marketing Title: Aftermarket Product Development Manager
Location_formattedLocationLong: New York, US