Associate Director, Digital Product Management (GPM – Residential Digital Products)
Job Number: 9825
External Description:
About this role
We are seeking a Group Product Manager to lead the Residential digital portfolio spanning SmartHome applications, technician-facing tools, connected residential platforms, and residential energy capabilities.
This Associate Director-level role owns portfolio strategy, capital allocation within the residential envelope, and cross-domain prioritization. You will lead multiple Senior Managers and ensure cohesive investment decisions, disciplined execution, and measurable outcomes across the connected residential ecosystem.
This role operates at the intersection of IoT devices, firmware, cloud platforms, AI-driven intelligence, mobile applications, and residential energy systems.
Key Responsibilities
- Product & Portfolio-level strategy across Residential digital experiences
- Capital allocation and investment prioritization within the Residential envelope
- Cross-domain roadmap alignment and tradeoff decisions
- Leadership and development of Senior Managers
- Portfolio KPIs spanning adoption, engagement, connected growth, service performance, and digital enablement
- Cohesive integration across homeowner, technician, portal, and energy experiences
What You’ll Drive
Product & Portfolio Strategy & Capital Allocation
- Define and evolve a cohesive Residential digital strategy across domains
Balance investment across innovation, AI enablement, platform modernization, and operational reliability - Make principled tradeoffs across competing product priorities
- Ensure investment aligns to measurable portfolio outcomes
Cross-Domain Alignment
- Drive integration across IoT device strategy, firmware capabilities, cloud platforms, AI models, and mobile experiences
- Identify shared services, reusable platform components, and data model alignment
Ensure portfolio coherence across homeowner, technician, and ecosystem experiences
Business & Outcome Accountability
- Establish portfolio-level KPIs tied to adoption, retention, connected penetration, service efficiency, and energy enablement
- Ensure domain strategies roll up into measurable portfolio impact
- Monitor performance and adjust investment priorities as needed
AI & Intelligent Systems Leadership
- Elevate AI-driven personalization, diagnostics, automation, and energy optimization across domains
- Ensure data strategy supports predictive insights and scalable intelligence
- Drive intelligent differentiation across the Residential ecosystem
Product Leadership & Organizational Development
- Lead, coach, and develop Senior Managers across Residential domains
- Raise the bar on product rigor, prioritization discipline, and outcome accountability
- Partner closely with Product Strategy & Rigor leadership to strengthen product craft
- Build a strong and scalable Residential product leadership bench
Required Qualifications
- Bachelor’s degree
- 12 + years in Product Management, Digital, SaaS, and/or IoT
- 6 + years directly leading Product Managers
Preferred Qualifications
- Master’s degree or MBA
- Experience owning multi-domain product portfolios with capital allocation responsibility
- Strong understanding of device-cloud architectures, firmware-integrated systems, mobile platforms, and AI-enabled products
- Demonstrated ability to drive adoption, engagement, and connected ecosystem growth at scale
- Experience balancing strategic investment tradeoffs across multiple product lines
- Strong executive presence and ability to influence senior cross-functional stakeholders
- Experience in connected home, HVAC, energy systems, or field service environments preferred
Job Number: 30200397
Community / Marketing Title: Associate Director, Digital Product Management (GPM – Residential Digital Products)
Location_formattedLocationLong: Florida, US