Manager, Digital Product Management (DLS)
Job Number: 9836
External Description:
About this role
Carrier is transforming HVAC through connected systems, AI, and intelligent energy optimization. We are seeking a high-caliber Product Manager to lead digital solutions for our Ductless portfolio. This role combines hands-on execution with meaningful ownership of product direction. You will own the product backlog and roadmap execution — while actively contributing to product strategy, differentiation, and long-term vision.
Key Responsibilities
What You Will Own
- End-to-end product backlog and delivery execution
- Multi-quarter roadmap for Ductless digital solutions
- Feature prioritization grounded in customer insight and business impact
- Measurable outcomes: adoption, connected penetration, reliability, and operational efficiency
What You Will Do
Roadmap & Execution Leadership
- Translate product strategy into well-defined roadmaps and actionable backlogs
- Write clear user stories and acceptance criteria
- Partner closely with engineering and design to deliver high-quality releases
- Balance innovation with reliability and product quality
Strategic Contribution
- Contribute to 2–3-year digital vision for Ductless systems
- Identify differentiation opportunities across connectivity, AI, and ecosystem integration
- Use customer research, field insights, and data to inform roadmap direction
- Influence hardware and platform decisions to support digital differentiation
Business & Outcome Accountability
- Define and track KPIs tied to adoption, engagement, quality, and commercial performance
- Build business cases for major initiatives
- Partner with Finance and Commercial teams to ensure initiatives drive measurable impact
Technical & Ecosystem Alignment
- Engage in architecture discussions across firmware, IoT connectivity, APIs, and cloud platforms
- Ensure seamless integration with Carrier’s Smart Home App and broader digital ecosystem
- Advocate for scalable, reusable platform capabilities
Cross-Functional Leadership
- Aligning hardware, firmware, mobile, cloud, marketing, and sales teams around shared priorities
- Drive launch readiness and post-launch adoption
- Operate with autonomy while maintaining strong stakeholder alignment
Required Qualifications:
- Bachelor’s degree
- 5 + years of product management experience in digital or connected products
- 1 + years of experience in IoT, connected devices, or cloud platforms
Preferred Qualifications:
- Demonstrated ownership of backlog and roadmap execution
- Experience contributing to product strategy and long-term planning
- Strong technical fluency in IoT, APIs, cloud platforms, and mobile ecosystems
- Ability to influence cross-functional stakeholders without direct authority
- Strong analytical and business acumen
- HVAC, ductless, or connected home experience preferred.
Job Number: 30200392
Community / Marketing Title: Manager, Digital Product Management (DLS)
Location_formattedLocationLong: Florida, US