Applied Solutions Engineer

Job Number: 11105

External Description:

About This Role

The Applied Solutions Engineer is a critical partner to our commercial applied sales organization, providing strategic systems, applications training and support. This role is designed to work with and empower the sales organization, serving as the go-to expert in navigating technical application challenges and strengthening the overall value proposition of our products and solutions. Through collaboration with the sales channels, product development teams and product applications teams, this role is key in driving the success of our sales organization, enhancing customer engagement and confidence.

Key Responsibilities

• Create, develop and maintain innovative HVAC training programs and materials (technical presentations, product application guides, white papers, sequence of operations, case studies) and interactive video e-training modules utilizing various technology platforms. 
• Deliver engaging technical presentations and training programs both in-person and virtually.
• Promote company solutions and technology offerings at a national level, including participating in and presenting at industry specific seminars, symposiums and/or expos.
• Support sales teams by providing technical guidance and training support of software tool usage and tool improvement.
• Research and analyze HVAC industry trends, competitor strategies, best practices and emerging technologies to maintain a competitive edge and ensure compliance with industry regulations.
• Collect “Voice of Customer” feedback for future program development and product enhancement.
• The position is based in Charlotte, NC (USA) with travel (up to 50%) will be required around North America.

Required Qualifications  

• Bachelor’s Degree
• 5+ Years of Experience in the HVAC industry as a Applied Commercial Equipment Sales Engineer or Building Automation Sales Engineer or Mechanical Design Engineer.
• Ability to Travel 50% of the time throughout North America
• Has a Valid Passport or the ability to obtain one.

Preferred Qualifications

• Bachelor’s Degree in an Engineering field.
• 5+ years of experience in a MEP Mechanical Design Engineer role.
• Robust proficiency in HVAC system design principles of commercial applied chillers & heat pumps, air handers, terminal units, building automation controls systems, intelligent climate and energy solutions, and digitally connected building lifecycle solutions.
• High level understanding of building controls systems architecture including the application of BACnet and Modbus communications protocols.
• Demonstrated ability and comfort with presenting engaging technical information to large groups and effectively facilitating large group discussions.
• Strong understanding of AI and IoT intelligent platform tools using analytics to optimize equipment performance and building operations.
• Thorough knowledge of key industry topics such as sustainability, indoor air quality, net zero, electrification, decarbonization, building asset management, commercial occupant comfort and building life cycle analysis.
• Solid understanding of industry standards, regulations and codes (e.g., ASHRAE, AHRI and mechanical building codes).
• Working knowledge of Microsoft Suite (PowerPoint, Outlook, SharePoint, OneDrive, Word, Teams, Visio, OneNote, Power BI and Excel).

Job Number: 30213811

Community / Marketing Title: Applied Solutions Engineer

Location_formattedLocationLong: North Carolina, US