Sr. Operations Manager

Job Number: 11834

External Description:

Key Responsibilities 

• Develop and execute the operational strategy for the Water-Cooled Value Stream in alignment with business objectives.
• Own the value stream P&L performance through effective management of labor, productivity, quality, inventory, and operational costs.
• Lead annual operating plans, capacity planning, headcount planning, and capital investment initiatives.
• Translate business priorities into measurable operational objectives and ensure execution through disciplined daily management.
• Lead multiple manufacturing lines to consistently achieve world-class safety, quality, delivery, and cost performance.
• Establish a culture of accountability, operational discipline, and continuous improvement throughout the organization.
• Drive breakthrough improvements in labor productivity, throughput, first-pass yield, on-time delivery, 5S, and inventory performance.
• Lead recovery plans during operational disruptions while maintaining customer commitments and business continuity.
• Lead, coach, and develop a team of Operations Supervisors while creating a robust leadership pipeline.
• Build a high-performance culture focused on engagement, accountability, inclusion, and continuous learning.
• Conduct talent reviews, succession planning, performance management, and leadership development for the operations organization.
• Champion employee engagement initiatives and foster an environment where employees feel empowered to solve problems and improve processes.
• Partner with Materials, Manufacturing Engineering, Quality, Planning, Supply Chain, and Product Engineering to optimize end-to-end value stream performance.
• Lead cross-functional initiatives to improve manufacturing capability, supplier performance, inventory flow, and customer satisfaction.
• Influence decisions beyond direct authority through collaboration and data-driven leadership.
• Represent manufacturing during executive reviews, customer visits, operational reviews, and strategic planning sessions.
• Drive Lean Manufacturing principles across the value stream utilizing Daily Management, Leader Standard Work, Visual Management, 5S, Kaizen, Standard Work, and structured problem-solving methodologies.
• Sponsor major operational improvement projects focused on automation, digital manufacturing, capacity expansion, quality improvement, and cost reduction.
• Ensure sustainable implementation of corrective actions through robust management systems and operational governance.
• Champion a zero-incident safety culture through visible leadership and proactive risk management.
• Ensure compliance with all Environmental, Health & Safety (EH&S), regulatory, and company policies.
• Lead investigations into significant safety or operational incidents and ensure effective corrective actions are implemented.
• Own and continuously improve key operational metrics including:SafetyFirst Pass Yield (FPY)Customer QualityOn-Time DeliveryLabor Efficiency5SProductivityCost of Poor Quality (COPQ)Inventory AccuracySchedule AttainmentEmployee EngagementOvertimeAbsenteeism

Basic Qualifications

• Bachelor's degree
• 8+ years of manufacturing, operations, engineering, quality, or supply chain leadership experience
• 5+ years of leadership experience managing complex projects, teams, or large hourly workforces

Preferred Qualifications

• Masters degree in Engineering, Technology, or Supply Chain
• Demonstrated expertise in applying Lean Manufacturing methodologies (Kaizen, 5S, Leader Standard Work, Visual Management, structured problem-solving). 
• Direct experience managing Value Stream P&L, budget forecasting, capital investment planning, and cost reduction strategies. 
• Proven track record of influencing cross-functional teams (Quality, Supply Chain, Materials, Engineering) to optimize throughput, quality, and supply chain flow.  

Job Number: 30218555

Community / Marketing Title: Sr. Operations Manager

Location_formattedLocationLong: North Carolina, US