Billing and Collections Administrator
Job Number: 11999
External Description:
About This Role
As a Billing and Collections Administrator you will be a key customer contact responsible for contract entry, invoicing and collections of a given number of accounts. This position will also have frequent communications with customers, branch managers and service techs in the field reading past and present rentals.
Key Responsibilities
- Receive and process all rental agreements in your assigned area.
- Answer customer’s questions regarding their rentals.
- Communicate with Branch Managers and techs to keep rentals accurate.
- Make collection calls on a daily basis.
- Perform additional team duties as assigned – Process look-ups, yearend process of paperwork and mail out promotional materials as needed.
- Current “on rent” reports for key accounts as assigned.
Required Qualifications
- High school degree
- 2+ years relevant experience in billing, A/R, and or collections
Preferred Qualifications
- Exceptional communication and customer service skills (written and oral)
- Advanced ability to multi-task in a matrix, fast paced environment
- Superb team building and relationship building ability
- Strong attention to detail and organizational skills
- Strong computer skills including Microsoft applications
- Software experience with CRM and billing applications
Job Number: 30221114
Community / Marketing Title: Billing and Collections Administrator
Location_formattedLocationLong: Florida, US