Product Manager

Job Number: 2670

External Description:

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About This Role: 

The Product Manager is responsible for product management and technical support of residential HVAC equipment and their associated accessories and controls.  The successful candidate must have the capacity to work in a fast-paced environment and demonstrate the ability to leverage leadership, decision-making abilities, and technical aptitude to assist in meeting customer needs.   Foundational skills for this role include project management, public speaking, general technical aptitude, and general business management skills.

KEY RESPONSIBILITIES: 

• Works closely with other product managers, engineers, factory, and other internal departments to provide product management and application solutions to distributors, dealers and/or customers to help increase sales, revenue, and margins.
• Maintains and/or identifies product strategies, solutions and tools including competitive comparisons, feature/benefit value, product gap analysis, and sales tools creation. 
• Develops pre-sale technical materials that aid in the selection, application, and sales of residential products.
• Clearly articulates product features and their value in public speaking events such as distributor, dealer, sales, and recruitment meetings.
• Researches, proposes, and executes product modification projects from conception through launch
• Develops a thorough understanding of the residential HVAC industry, the company’s products, and sales channels.
• Establishes positive working relationships with the field sales force and be viewed as an expert regarding product sales and application opportunities. 
• Responsible for entire projects with significant scope and complexity

BASIC QUALIFICATIONS:

Must have one of the following:

• BA/BS degree with 5+ years’ product management experience

OR

• MA/BMS degree with 3+ years’ product management experience

PREFERRED QUALIFICATIONS:

• Background or experience in HVAC engineering &/or product management preferred
• Must have a clear understanding of basic marketing principles
• Understanding of residential HVAC applications and market dynamics preferred
• Ability to work in self-directed manner across multiple business units to identify needs of the organization and/or customer, articulate necessary proposals and see projects through to completion
• Highly organized with strong attention to detail, while also able to manage multiple priorities
• Passion for servicing customers.  Ability to listen to customer needs and quickly act to solve their problems, go above and beyond to exceed their expectations
• Demonstrates self-initiative, sense of ownership, quality, and customer satisfaction orientation
• Proven ability to execute with speed and exhibit a bias for action mindset
• Ability to think outside the box, innovate, take risks, and implement progressive, sustainable solutions
• Strong analytical skills with demonstrated ability to pull data from assorted sources and synthesis in both graphic and verbal format, so that it is easily understood by the target audience
• Strong ability to work in diverse, cross functional project teams to achieve high levels of performance in a dynamic, changing environment
• Must have fluent skills with Microsoft Office Excel, Word, and PowerPoint

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RSRCAR

Job Number: 30117082

Community / Marketing Title: Product Manager

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