Senior Service Engineer / HVAC Burner Tech

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Job Number: 3310

External Description:

Riello provides safe, sustainable, and smart solutions for the residential and light commercial sectors and develops high-performance, efficient and low-emission technologies for industries. It innovates, facing the challenges of the present and sensing those of the future, with an attentive eye to its surroundings, transforming the energy sources into comfort.

About this role


Carrier is a leading provider of heating, ventilating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems, leading to safer, more innovative, sustainable, and high-performance buildings.

If you are looking for a role that combines your technical skills and passion for customers, then we have a great opportunity for you. We are seeking a results-oriented, customer-focused Building Automation Technician to contribute to our continued legacy of innovation. Automated Logic offers great company benefits including, but not limited to Medical, Vision, and Dental insurance, retirement planning options, time off, and much more! This role is in the Nort Eastern US, you will need to travel around the US and to Canada.

Key Responsibilities

· Commissioning and service of up to 75 million btu burners.

· Reviewing jobs to determine parts needed and scope of work

· Completing and submitting service reports to the Service Coordinator

· Maintaining parts and tools inventory

· Troubleshooting electrical, combustion, and controls

· Training Customers on Riello products.

· Delivering Riello product content to our customer

· Ensuring all training material is up-to-date and accurate

· Involvement on the continuous improvement of Riello Training program

· Provide online training to Riello customers

· Providing phone support to technicians, working on Riello equipment

· Documentation of tech calls

· Involvement on the continuous improvement of technical support – documentation, and training to junior employees

Required Qualifications:

  • High School Diploma or GED 
  • Must Possess and maintain valid and current Driver’s License and be insurable by our company’s insurance carrier 
  • Must be willing to travel in excess of 50% of typical work week, mostly local travel and occasional overnight hotel stays based on business needs. 
  • Must be Capable of climbing ladders or using other lift equipment in excess of 8 feet above grade, and capable of lifting items up to 50lbs 

PREFERRED EXPERIENCE / QUALIFICATIONS:​

  • Knowledge in DDC control theory and applications pertaining to the HVAC/Control
  • Prior experience in HVAC and/or Building Automation
  • Advanced understanding of control logic



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Job Number: 30116448

Community / Marketing Title: Senior Service Engineer / HVAC Burner Tech

Location_formattedLocationLong: New York, US