Senior Labor Relations Manager
Job Number: 3553
External Description:
Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.
About this role
If you thrive in a fast-paced environment and are looking for an opportunity to develop your human resources career, then Carrier has a great opportunity for you! We are seeking a high-energy, motivated, and self-driven HR professional to drive key human resources and labor relations initiatives and promote a high-performance, engaged culture in one of our largest manufacturing facilities at Carrier. Our Indianapolis facility is transforming into a furnace center of excellence with focus on innovation, customer experience and talent and we are looking for someone who is ready to join, make a change and grow their career during this time. This position reports directly to the Associate Director, Human Resources.
Key Responsibilities
Partner with the plant leadership team and the labor relations team to create and deliver proactive HR and labor strategies
Administer, coach, and train supervisors on executing the collective bargaining agreement and performance management
Research and prepare arbitrations and labor litigation cases; lead third step grievance process and identification of broader resolutions
Research and investigate complex labor and employee issues, and if necessary, coordinate efforts with corporate HR and/or legal on recommendations
Provide consultation and mediation regarding work-related issues, conflicts, and discipline policy/procedures questions, contract interpretation
Create and deploy communications that will inform management of pertinent workforce issues and concerns
Work in partnership with the site and functional leadership and Carrier’s centers of excellence (COEs) to develop and implement HR programs impacting engagement, diversity and inclusion, staffing/retention, and talent development
Utilize critical thinking skills when assessing issues; focusing on creative and fiscally responsible solutions to meet employee and business needs
Champion continuous improvement initiatives
Required Qualifications
Bachelor’s degree
6+ years of Human Resources experience
Preferred Qualifications
Exempt-level Human Resources experience with role progression, labor relations experience highly desired
Knowledge of employment law (such as the ADA, EEO, ERISA, FLSA, FMLA, NRLA, & Title VII) and ability to apply legal concepts to real-world situations
Fast learner, able to readily apply knowledge gained in one situation to others
A demonstrated desire and potential for advancement
Advanced level skills with Microsoft Office (Excel, Word & PowerPoint)
Strong analytical skills with demonstrated ability to pull complex data from assorted sources and synthesis in both graphic and verbal format, such that the target audience quickly understands it
Proven ability to influence and work effectively across all levels of the organization
Demonstrates discretion, able to work with sensitive and confidential materials, and possess good business judgment
Highly organized with strong attention to detail, while also able to manage multiple priorities
Excellent communication skills, both written and verbal, across a broad audience
Unwavering customer service orientation
Proven ability to deal with conflict and diffuse difficult situations
Superior follow-up and follow-through skills
A demonstrated desire and potential for advancement
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Job Number: 30127213
Community / Marketing Title: Senior Labor Relations Manager
Location_formattedLocationLong: Indiana, US